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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is Cambodia and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
No need to take the 20 qualifying flights or accumulate 15,000 qualifying miles! There is another way to immediately own the powerful Lotusmiles Titanium card with many outstanding incentives, such as free extra baggage or check-in at priority counters.
Simply apply for the Vietcombank Vietnam Airlines American Express Platinum (Amex Platinum) co-branded credit card, and you will get an immediate tier upgrade to a five-year Titanium membership card in accordance with the credit card term*.
Moreover, Amex Platinum cardholders also enjoy a number of privileges, such as mile accumulation from all spending transactions, access to airport Business lounges, travel insurance etc.
The Amex Platinum credit card has many special usability benefits:
To learn more about Amex Platinum card features, please refer here
For more information, please contact Vietcombank’s transaction offices nationwide or 24/7 Customer Support Center at hotline 1900 54 54 13.
(*) Members should refrain from terminating the card during the five-year term of the Amex Platinum credit card. The Titanium card will be upgraded yearly.