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Instructions for booking the unaccompanied minor service

You can perform in the following ways:

1. Contact Vietnam Airlines’ sales offices:

At the sales office, the guardian should provide the following forms at least 24 hours before departure:

2. Contact Vietnam Airlines Contact Center at 19001100 (for calls within Vietnam) or (+84-24)38320320 (for calls from outside Vietnam) at least 24 hours before departure.

3. Register for unaccompanied minor service on the Vietnam Airlines website at least 36 hours before the departure time.

Please refer to Unaccompanied Minor Service Charges.

Frequently Asked Questions

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The Contact Center in Vietnam

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Service hours: 24/7

clockFor calls within Vietnam: 1900 1100
clockFor calls from outside Vietnam: +84 24 38320320
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Support for tickets purchased on the website/app:

onlinesupport@vietnamairlines.com

clockGeneral support: telesales@vietnamairlines.com

Contact with Our Branch Offices

Frequently Asked Questions

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