Health/Beauty
eVIPcare
The Lotusmiles Program coordinates with VIP Customer Care Services Joint Stock Company, a pioneer in serving customers’ high-end medical needs using ‘eVIPcare system’.
Accordingly, Lotusmiles members can earn bonus miles when using eVIPcare system's annual health care package as per the following details.
- "Peace of mind on thousands of miles" package (Applies to 2 people) with fee of VND 6,250,000: Earn 3,000 bonus miles
- "Million miles in peace" package (Applies to 2 people) with fee of VND 12,500,000: Earn 6,000 bonus miles
- "Flying miles in good health" package (Applies to 4 people) with fee of VND 37,500,000: Earn 18,000 bonus miles
In addition, Lotusmiles members will receive discounts for many other services. Please click here for more details and book the service.
T-Matsuoka
Vietnam Airlines cooperates with T-Matsuoka Japanese Medical Center to provide health care solutions for Lotusmiles members.
- You can enjoy service discount at T-Matsuoka specifically: Million milers receive 15% discount; Platinum members receive 12% discount; Gold members get 10% discount; Titanium members get 8% discount and Silver members get 5% discount.
Note: Members need to present the Lotusmiles cards to receive incentives.
Address of T-Matsuoka Medical Center: VJM Building - 154 Nguyen Thai Hoc, Kim Ma, Ba Dinh, Hanoi.
Useful Information
Cargo
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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