Benefits for Titan members

Welcome to the Vietnam Airlines loyalty program

Conditions to become a Titanium member

Members who accumulate 15,000 qualifying miles or 18 qualifying flights will own a Titanium card and enjoy equivalent benefits. The Titanium Card is valid for 12 months from the qualified date. Learn more about Titanium qualifying criteria and the Lotusmiles Program.

Benefits for Titanium members

The following benefits for Vietnam Airlines’ Titanium members are similar to SkyTeam's Elite card members.

Benefits from Vietnam Airlines flights

Benefits for Titanium members on VN-code flights operated by Vietnam Airlines.

Priority in aircraft seating:

• Priority on waiting lists at the airport;
• Priority in seat arrangement in case of flight exchange by Vietnam Airlines;
• Priority in empty seat selection when checking in at the airport;
• Get free advance seat selection when purchasing Business/Premium Economy/Economy Flex/Economy Classic tickets between reservation confirmation and 26 hours before flight time;
• Get a 20% discount on advance seat selection fee when purchasing Economy Lite/Economy Super Lite tickets;
• Get a free upgrade to Business Class if the member purchases an Economy or Premium Economy ticket, but when checking in, the seats of the class tickets are full, and Business Class seats are available (priority order applies);
• Have a seat guarantee when purchasing tickets for Y class on international flights at least 96 hours before departure;
• Have a seat guarantee when purchasing tickets for Y, B Class on domestic flights between Hanoi, Da Nang, and Ho Chi Minh City at least 72 hours before departure time.

Notes:

• Vietnam Airlines' priority order is arranged based on actual passengers in each specific situation.
• Accumulated miles will be awarded based on the seat class of the ticket purchased.

Check-in priority:

• Titanium members can check in at SkyPriority Counters;
• Use priority lanes at the check-in area depending on the airport availability.

Baggage benefits:

• Priority baggage SkyPriority tags;
• Get 01 additional piece of 23kg standard checked baggage;
• Carry 01 golf set for free under Vietnam Airlines’ baggage allowance (up to 23 kg, no size limit).

Other offers:

• After each flight, the members will be credited with the miles corresponding to the itineraries and receive an additional 30% of the credited miles.
• The members will receive 1,000 bonus miles in celebration of birthdays.

Benefits from flights of SkyTeam airlines

The benefits for Titanium members of Vietnam Airlines (equivalent to SkyTeam Elite card members) apply to code-shared flights numbered VN. For more details on priority services on flights operated by SkyTeam, please visit www.skyteam.com.

Priority in aircraft seating:

• Priority on waiting lists at the airport;
• Priority in empty seat selection when checking in at the airport for international flights.

Check-in priority:

• Check-in at SkyPriority counters (applicable to international flights);
• Priority boarding (applicable to international flights).

Baggage benefits: A Titanium member can be awarded 01 additional piece or 10 kg of checked baggage for free.

Notes:

• Baggage weight and size standards follow the regulations of each airline in SkyTeam;
• Some flights numbered VN between Hanoi/Ho Chi Minh City and Seoul operated by Korean Air (KE) allow Titanium members to have 1 piece of 23 kg free baggage;
• The baggage allowance does not apply to Titan members on KE-operated flights to the USA;
• The baggage allowance does not apply to SkyTeam Elite members with Economy class tickets on KE-operated flights over the Pacific Ocean;
• The baggage allowance does not apply to flights within or between the US and Canada, the US Virgin Islands, or Puerto Rico, or flights to/from Brazil operated by Delta Air Lines.

Other offers: When taking flights from SkyTeam airlines (except for Garuda Indonesia), the members will be credited with the miles corresponding to the itineraries and receive an additional 30% of the credited miles.

Benefits from non-SkyTeam partner airlines

With diverse cooperation programs, Titanium members can enjoy additional offers from non-SkyTeam partner airlines when taking VN codeshare flights operated by partner airlines.

Support Contact

For prompt support, please contact one of the following channels: