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Buy & Transfer Miles

Buy to Upgrade Membership Tier

Why you might need to buy qualifying miles or qualifying flights?

If members do not have enough qualifying miles or qualifying flights to maintain/ upgrade membership tiers, they will have the option to buy qualifying miles or qualifying flights to maintain or to upgrade their membership tiers.

Pricing:

  • Qualifying miles: VND 2,250,000 for 1,000 miles (within Vietnam) or USD 100 for 1,000 miles (outside Vietnam). The qualifying miles can be purchased in unit of 1,000 miles and at least 2 units per purchase.
  • Qualifying flights: VND 2,250,000 for 1 flight (within Vietnam) or USD 100 for 1 flight if outside Vietnam. The qualifying flights are sold at least 2 flights per purchase.

How to purchase

Step1: Fill in the form Purchasing Lotusmiles qualifying miles request or Purchasing Lotusmiles qualifying flights request

Step 2: Submit and pay for the qualifying miles or qualifying flights at Vietnam Airlines branches.

Lotusmiles members will receive a new card within 5 days if in Vietnam, and after 20 days if the card has to be shipped abroad.

Condition apply:

  • Purchased miles or flights are used to qualify tier level and according to Lotusmiles regulations;
  •  Members can buy miles or flights for the current month or previous months. The new membership tier will be valid for 12 months from the month upgraded;
  • Purchased miles or flights are not refundable;
  • Purchased miles can be used for an award redemption following Lotusmiles regulations;
  • In case the qualifying miles or flights are bought as present for other people, the buyer has to commit that he/she had the receiver’s consent.
  • In case of refusing to receive the new membership card and qualifying miles or qualifying flights as a gift, the receiver has the responsibility to inform Lotusmiles Center immediately upon the receipt of the membership card and send it back to Lotusmiles Center within 30 day. After receiving this disagreed announcement, Lotusmiles Center will downgrade the receiver’s membership tier to its initial status and/or close the receiver’s account.

Buy Bonus Miles

Why you might need bonus miles?

If you need 3,000 miles to collect the award of your choice but only have 2,300 miles you can buy a package of 1,000 miles. The extra 300 miles will be added to your account for you to use in the future.

Price:

  • VND 575,000 for 1,000 miles (within Vietnam), or
  • USD 25 for 1,000 miles (outside Vietnam)

Notes: Price includes tax and fees and are sold in packages (each package is worth 1,000 miles).

How can you purchase bonus miles?

Step 1: Fill in the form Purchasing Bonus Miles request.

Step 2: Submit the form and pay for the bonus miles at Vietnam Airlines branches. Within 3 days, bonus miles will be added to your account.

Conditions:

  • Bonus miles are not refundable, are valid for claiming an award only, and are not considered as qualifying miles.
  • Validity of bonus miles is complied with the rules and conditions of Lotusmiles.
  • Price and other conditions may be changed without announcement.
  • Additional conditions may be applied.

Transfer Bonus Miles

Why you might wish to transfer miles to another member?

Itinerary HAN-SGN-HAN needs 26,000 miles to redeem. A member has 24,300 miles and needs 1,700 miles to claim the award ticket. The member can receive maximum 2,000 miles to get award ticket from another Lotusmiles member. Excess miles (300 miles) will be added to the recipient’s account, but will not calculate as qualifying miles. The recipient has to pay Lotusmiles USD 30, which consists of:

  • Transfer fee (by miles): 2,000 miles = USD 20
  • Administration Fee (1 transaction): USD 10

We have given our members a special opportunity to transfer miles as a gift to a fellow Lotusmiles member. Both the giving and receiving people must be Lotusmiles members.

Transfer fees:

  • VND 225,000 for 1,000 miles and administration fee is VND 225,000 per transaction (within Vietnam).
  • USD 10 for 1,000 miles and the administration fee is USD 10 per transaction (outside Vietnam).

Notes: Price includes taxes.  Miles are transferred in packages. Each package is worth 1,000 miles.

How to transfer Bonus Miles

Step 1: Fill in the form Transfer Bonus Miles Request.
Step 2: Submit and pay for the transfering bonus miles at Vietnam Airlines branches.

Conditions:

  • The Transferring Miles Request must have the signature of both the recipient and member wishing to transfer miles.
  • The recipient must pay all relevant taxes, fees and present membership card, ID or Passport of both recipient and the member when receiving miles.
  • Miles are only valid for award redemption and not considered as qualifying miles.
  • The transfer miles are non refundable.
  • Price and conditions may be changed without notice.