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According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
21 May 2021
Vietnam Airlines Japan Branch
Temporary Closure of Sales Office (Osaka)
Dear Valued customer
Due to the impact of coronavirus, from 01 June 2021, Vietnam Airlines has decided to close temporarily Osaka Sales Office until the further notice.
For Reservation and Ticketing, and Lotusmiles Frequent Flyer inquiries, please contact Vietnam Airlines Contact Center in Japan.
<Temporary Closure>
Osaka Sales Office From 01 June 2021
Reservation and Ticketing, and Lotusmiles Frequent Flyer
Tel and Email will be unavailable
TEL: 06-4708-0900
Email: osavn@vietnamairlines.com; lotusmiles.osa@vietnamairlines.com
Customers may wish to contact Vietnam Airlines Contact Center in Japan.
<Reservation and Ticketing, Lotusmiles-Frequent Flyer>
Contact Center in Japan Open hours: Mon-Fri from 09:00-12:00, 13:00-17:00
(Saturday, Sunday, National Holiday: Closed)
TEL: 03-3508-1481
Email: tyovngrp@vietnamairlines.com
Email: otusmiles.tyo@vietnamairlines.com (For Lotusmiles)
We sincerely apologize for the inconvenience this may have caused.