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Miles redemption for award tickets

Fly and accumulate miles with Vietnam Airlines for opportunities to redeem miles for award tickets.
Table of Contents
  1. What is Award Ticket Redemption?
  2. Search and Redeem Miles
  3. Calculate
  4. Contact Lotusmiles Contact Center
  5. Related Information

Whether you seek majestic mountain vistas, a secluded swimming spot, or a breathtaking sunrise over pristine beaches, your miles with Vietnam Airlines and our partners can make it happen.

What is Award Ticket Redemption?

Redeeming miles for award tickets is a dedicated program for Lotusmiles members. Members who have accumulated sufficient miles can redeem to get award tickets with the two following programs:

Search and Redeem Miles

To search the number of miles required for award ticket redemption, please refer to Mile Redemption Table by Itineraries or use the following Mile Redemption Calculator Tool.

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Contact Lotusmiles Contact Center

For prompt support, please contact one of the following channels:

Lotusmiles Contact Center

Contact Vietnam Airlines’ branch offices

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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022

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