Vietnam Airlines and Jetstar Pacific have been informed by the Airport Authority in Hong Kong that all check-in has been suspended as a result of the ongoing public assembly at Hong Kong International Airport. There is potential for further flight disruptions at short notice.
To view our rescheduled flights on 13 August, please visit the following link: Rescheduled flights to/from Hong Kong on 13 August
To view our rescheduled flights on 5 August, please visit the following link: Recheduled flights to/from Hong Kong on 5 August
Affected passengers are entitled to be booked onto alternative flights on the following days.
Passengers travelling to/from Hong Kong during this period should regularly update information of flights and reschedule travel plan accordingly.
Please check your flight status by visiting Vietnam Airlines’ official Facebook page at www.facebook.com/VietnamAirlines, Vietnam Airlines' website www.vietnamairlines.com, or contact agents nationwide and Customer Service at 1900 1100 (call within Vietnam), +84 24 38320320 (call from abroad) or +852 2810 6680 (call within Hong Kong); Jetstar Pacific’s website www.jetstar.com/vn, Facebook page www.facebook.com/JetstarVN or contact Customer Service at 1900 1550 (call within Vietnam).
We appreciate your continued patronage and apologize for any inconvenience caused by the ongoing protest at Hong Kong International Airport.
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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