London, 5 April 2019- From 8 April 2019, Vietnam Airlines passengers departing from Heathrow Airport will be able to do their own check in through automated check-in kiosks. Kiosk check-in provides a convenient way for travellers to avoid the hassle of queuing and saves time compared to counter check-in. Heathrow joins international airports Narita, Kansai, Fukuoka (Japan), Incheon (Korea) and Frankfurt (Germany) in offering this service for Vietnam Airlines passengers.

Passengers can check in, select their seat and print their boarding pass from 24 hours to 60 minutes prior to departure. Passengers without checked baggage can proceed directly to the security/immigration area with their printed boarding passes.

Heathrow Airport is the ninth airport to implement Vietnam Airlines’ check-in kiosk service. In the future, this service will also be implemented at Haneda, Nagoya (Japan), Busan (Korea), Guangzhou (China), Hong Kong and Singapore airports.

Vietnam Airlines attaches great importance to integrating advanced technology, leveraging the potential of IT 4.0 to further enhance seamless customer travel experiences both onground and inflight. The national flag carrier aims to become a digital airline by 2020.

Vietnam Airlines is the only carrier offering nonstop services between Vietnam and the UK, with daily flights including four from Hanoi and three from Ho Chi Minh City, operated by state-of-the-art Boeing 787-9 Dreamliner aircraft.

###

For more information, please contact:

 Vietnam Airlines JSC

 200 Nguyen Son St, Long Bien District, Hanoi, Vietnam

 Hotline: +84 903242577

 Email: public-relations@vietnamairlines.com