The 4 cancelled flights on 16 April include VN532 Paris – Ho Chi Minh city (scheduled departure at 13:25 local time), VN544 Frankfurt – Hanoi (scheduled departure at 14:40 local time), VN543 Ho Chi Minh city – Frankfurt (scheduled departure at 23:10 local time), and VN535 Hanoi – Paris (scheduled departure at 23:40 local time).
02 flights to be cancelled on 17 April are VN542 Frankfurt – Ho Chi Minh city (scheduled departure at 14:40 local time) and VN534 Paris – Hanoi (scheduled departure at 14:00 local time).
Vietnam Airlines’ next scheduled and additional services from Hanoi and Ho Chi Minh city to Europe (via Paris and Frankfurt) are not known at this time and can not be confirmed until official notification from authorities in Europe on when flights can resume.
Passengers traveling to/from Europe on these services are advised to visit www.vietnamairlines.com for updates and to contact Vietnam Airlines booking offices after 11:00AM 17 April for supports. Hotlines:
- Vietnam: Ha Noi (04) 38320 320, Ho Chi Minh City: (08) 38320 320, Da Nang: (0511) 3811111;
- France: Mr. Nguyen Thanh Nam. Mobile: +31-676-779-875
- Germany: Mr. Nguyen Ngoc Thang. Mobile: +49-151-1611-9824
Vietnam Airlines apologizes to its customers for the inconvenience caused by the disruption. Further advice will be available on vietnamairlines.com
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