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Transit tour
• Tickets issued in Australia/New Zealand connecting via Vietnam to UK/France/Germany/South Korea/Japan/Hong Kong/Taiwan.
• Tickets issued in Germany connecting via Vietnam to Australia/Japan/South Korea/China/Hong Kong/Indonesia/Cambodia/Laos/Malaysia/Singapore/Thailand.
• Tickets issued in France or the UK connecting via Vietnam to Australia/Japan/South Korea/Taiwan/China/Hong Kong/Indonesia/Cambodia/Laos/Malaysia/Singapore/Thailand.
• Tickets issued in the United States connecting via Vietnam to India/Hong Kong/Cambodia/Malaysia/Thailand/Singapore.
• Tickets issued in Laos or Cambodia connecting via Vietnam to Australia/Germany/France/UK/Japan/South Korea/China/USA.
• Tickets issued in Thailand or Malaysia connecting in Vietnam to Australia/Germany/France/UK/Japan/South Korea/China/USA.
• Tickets issued in Indonesia connecting in Vietnam to USA/India/Germany/France/UK/Japan/South Korea/Hong Kong/Taiwan/China.
• Tickets issued in India connecting in Vietnam to Australia/USA/Taiwan/Indonesia/Japan/South Korea/China/Philippines.
• Tickets issued in Hong Kong/South Korea/Taiwan/China connecting via Vietnam to Australia/Germany/France/UK.
• Tickets issued in Japan connecting via Vietnam to Australia/Germany/France/UK/India.
• Tickets issued in Singapore connecting via Vietnam to Germany/France/UK/US/India/Japan/South Korea.
Notes:
• Only applicable for flights operated by Vietnam Airlines and the ticket number started with 738.
• Transit service is only available on certain routes, booking classes and tour code. The ineligible class and limitation of routes with tour code can be found here.
• In case the place of issue and the country of departure are not the same, TWOV (Transit Service) conditions of departure will be applied.
• Please contact Vietnam Airlines Branches for more details.
The transit service applies to tickets issued from June 19, 2023.
| TIME | TOUR CODE | PROGRAM |
|---|---|---|
| 2 hours minimum (not applicable for overnight transit) | HANVS | Transit procedure support service for passengers connecting between Noi Bai and Tan Son Nhat Airport does not include transit and entry visa service: - Staff from a travel agent meet passengers at the international airport arrival area - Guide passengers to prepare procedures for transit visas and transfer to the domestic area for check-in - Staff from a travel agent meet passengers at the domestic airport arrival area and transfer to international area for check-in |
| SGNVS | ||
| In Hanoi | ||
| Between 8 hours and 10 hours | HA1 | - Meet at the airport and take passengers for a city tour. Passengers can select one of the following two programs: • Program 1: Visit the Van Phuc Silk Village or Bat Trang Pottery Village • Program 2: Visit the President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel) - Lunch or dinner - Take passengers to the airport and check in for the next flight |
| HA2 | - Meet at the airport - Take passengers to their hotels for resting - Lunch or dinner - Take passengers to the airport and check in for the next flight | |
| HA3 | - Meet at the airport - Take passengers to their hotels for the night - Dinner - Take passengers to the airport and check in for the next flight | |
| Between 10 hours and 16 hours | HA4 | - Meet at the airport - City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel) - Take passengers to their hotels for resting - Lunch and dinner - Take passengers to the airport and check in for the next flight |
| HA5 | - Meet at the airport - City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel) - Take passengers to their hotels for the night - Lunch or dinner - Take passengers to the airport and check in for the next flight | |
| Between 16 hours and 26 hours | HA6 | - Meet at the airport - City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel) - Take passengers to their hotels for resting - Lunch and dinner - Take passengers to the airport and check in for the next flight |
| HA7 | - Meet at the airport - City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel) - Take passengers to their hotels for the night - Lunch and dinner - Take passengers to the airport and check in for the next flight | |
| Between 26 hours and 35 hours | HA8 | - Meet at the airport - City tour: The President Ho Chi Minh Mausoleum, One Pillar Pagoda, Temple of Literature, Old Quarter, and Sword Lake by electric bus (Green Travel) - Take passengers to their hotels for the night - 2 lunches & 1 dinner or vice versa - Take passengers to the airport and check in for the next flight |
| In Ho Chi Minh City | ||
| Between 6 hours and 10 hours | SG1 | - Meet at the airport and take passengers for a city tour. Passengers can select one of the following two programs: • Program 1: Visit Thien Hau Temple, Chinatown • Program 2: Visit the Independence Palace, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, and Ho Chi Minh City People's Committee Building - Lunch or dinner - Take passengers to the airport and check in for the next flight |
| SG2 | - Meet at the airport - Take passengers to their hotels to check in - Lunch or dinner - Take passengers to the airport and check in for the next flight | |
| Between 10 hours and 16 hours | SG3 | - Meet at the airport and take passengers for a city tour. Passengers can select one of the following two programs: • Program 1: Visit Thien Hau Temple, Chinatown • Program 2: Visit the War Museum, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, Ho Chi Minh City People's Committee Building, and Ben Thanh Market - Take passengers to their hotels for resting - Lunch and dinner - Take passengers to the airport and check in for the next flight |
| SG4 | Meet at the airport and take passengers to their hotels to check in and rest - Lunch or dinner - Take passengers to the airport and check in for the next flight | |
| Between 16 hours and 26 hours | SG5 | - Meet at the airport - Take passengers to their hotels to check in and rest - Meet and take passengers for a city tour: The Independence Palace, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, Ho Chi Minh City People's Committee Building, Ben Thanh Market, Thien Hau Pagoda and Chinatown - 3 meals: 1 snack (rice noodles) & 2 main meals - Take passengers to the airport and check in for the next flight |
| SG6 | - Meet at the airport - Take passengers to their hotels to check in and rest - City tour: The Independence Palace, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, Ho Chi Minh City People's Committee Building, Ben Thanh Market, Thien Hau Pagoda and Chinatown - 2 meals: - Lunch & dinner - Take passengers to the airport and check in for the next flight | |
| Between 26 hours and 35 hours | SG7 | - Meet at the airport - Take passengers to their hotels to check in and rest - City tour: The Independence Palace, Immaculate Conception Cathedral Basilica, Ho Chi Minh City Post Office, Municipal Theater of Ho Chi Minh City, Ho Chi Minh City People's Committee Building, Ben Thanh Market, Thien Hau Pagoda and Chinatown - 02 lunches & 01 dinner or vice versa - Take passengers to the airport and check in for the next flight |
Notes:
HANVS/SGNVS: not applicable to overnight flight connecting.
HA1/HA2/HA3/HA4/HA5/HA6/HA7/HA8/SG1/SG2/SG3/SG4/SG5/SG6/SG7: the full service includes tour/hotel and visa fee (if applicable).
Transit service is free.
Passengers with long connecting periods at Noi Bai (Hanoi) and Tan Son Nhat Airport (Ho Chi Minh City) can enjoy transit tours or transit visas at these airports with the following minimum connection time:
• 02 hours for Vietnam domestic itineraries and use transit visa services;
• 08 hours at Noi Bai Airport and 06 hours at Tan Son Nhat Airport for city tour services.
The minimum time for service booking:
- 8 days before the flight departure for passengers requiring transit visas;
- 72 business hours before the flight departure for passengers with visa exemption.
Eligible passengers can request transit tour services by completing the Transit Tour Request Form and sending it via email to a Vietnam Airlines branch offices. We will contact you to confirm the services.
| NO | VIETNAM AIRLINES BRANCH | |
|---|---|---|
| 1 | Vietnam Airlines Melbourne Office | helpdesk.mel@vietnamairlines.com |
| Vietnam Airlines Sydney Office | helpdesk.syd@vietnamairlines.com | |
| 2 | Vietnam Airlines France Office | twov.fr@vietnamairlines.com |
| 3 | Vietnam Airlines Germany Office | twov.de@vietnamairlines.com |
| 4 | Vietnam Airlines UK Office | reservation.uk@vietnamairlines.com |
| 5 | Vietnam Airlines Seoul Office | twov.sel@vietnamairlines.com |
| 6 | Vietnam Airlines Indonesia Office | reservation.id@vietnamairlines.com |
| 7 | Vietnam Airlines Laos Office | twov.la@vietnamairlines.com |
| 8 | Vietnam Airlines Phnom penh Office | reservation-pnh.kh@vietnamairlines.com |
| 9 | Vietnam Airlines Philippines Office | twov.ph@vietnamairlines.com |
| 10 | Vietnam Airlines Taipei Office | reservation.tpe@vietnamairlines.com |
| Vietnam Airlines Kaohsiung Office | reservation.khh@vietnamairlines.com | |
| 11 | Vietnam Airlines Bangkok Office | twov.th@vietnamairlines.com |
| 12 | Vietnam Airlines Hong Kong Office | twov.hk@vietnamairlines.com |
| 13 | Vietnam Airlines US Office | twov.us@vietnamairlines.com |
| 14 | Vietnam Airlines Mumbai Office | reservation.in@vietnamairlines.com |
| Vietnam Airlines Delhi Office | reservation.in@vietnamairlines.com | |
| 15 | Vietnam Airlines Malaysia Office | |
| 16 | Vietnam Airlines Japan Office |
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