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You can perform in the following ways:
1. Book at Vietnam Airlines’ sales offices or contact the Contact Center at 1900 1100 (for calls within Vietnam) or (+84 24) 3832 0320 (for calls from outside Vietnam) at least 24 hours before departure time.
2. Register using the Pregnant Passenger Service Booking Form below at least 36 hours before the departure time.
Pre-flight documentation requirements vary by week of pregnancy.
1. Pregnancy period less than 32 weeks
Required documents: Health records/pregnancy examination certificate, or any documentation indicating that the gestational age as well as the health of the mother and fetus are normal or that the health prerequisites for air travel have been met.
2. Pregnancy period between 32 and 36 weeks:
Passengers are required to prepare one of the two sets of health confirmation records as follows:
3. Pregnancy period of 36 weeks or more
For passenger’s health and safety, Vietnam Airlines does not transport passengers who are 36 weeks or more pregnant, have an estimated time of birth within 07 days, or have given birth within 07 days.
Please see more information about pregnant passengers.
Service hours: 24/7
For calls within Vietnam: 1900 1100
For calls from outside Vietnam: +84 24 38320320
Support for tickets purchased on the website/app: onlinesupport@vietnamairlines.com
General support: Telesales@vietnamairlines.com
Convenient to look up and get an answer quickly (24/7) to any questions about itinerary information, ticket purchases, and more.
Update the contact information of Vietnam Airlines branches worldwide.
Please go to our FAQs section to find quick answers to any questions you may have.
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