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to maintain [card-name] card status, Member needs.
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To upgrade to [card-name] card tier, you need to
Qualifying miles Million Miler
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1,123
0
Need more [number] miles to [ddMMyyyy]
To [ddMMyyyy]
If you have not been upgraded to Million Miler, please contact [email protected] for assistance
Congratulations on achieving one million qualifying miles.
Member, you need to accumulate [number] more Tier Qualifying Miles on Vietnam Airlines flights
You have accumulated [number] Million Miler qualifying miles.
Qualifying Segments
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0
0
Need to add [number] segments to [ddMMyyyy]
To [ddMMyyyy]
Award miles
1,000
Miles are about to expire
1,000
Expire date: 30/12/2025
1,000
Expire date: 30/12/2025
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Details | Bonus Miles |
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Non-Airline Partners
Claim Missing Miles with Non-Airline Partners
For missing miles claims with non-airlines partners, please send the required supporting documents to the nearest branch offices branch offices in Viet Nam and abroad:
Claim Missing Miles with Bank Partners
- Lotusmiles Membership Number
- Monthly Statement (of the claiming month)
Claim Missing Miles with Hotels and MobiFone
- Invoice/Bill in which showing your full name
Request to validate the information of mile accumulation flight
Please provide photos of travel documents and the original boarding pass or air ticket invoice to get support for mile accumulation of the flights taken before the date of Lotusmiles Program enrollment.
ID card/Passport Number*
ID card/Passport (for domestic flights)
Passport (for international flights)
Original boarding pass/air ticket receipt*
Original boarding pass/air ticket receipt (for domestic flights) Immigration stamps (for Vietnam Airlines international flights)
Original boarding pass (for SkyTeam Airlines flights)
**Supported file extensions include PDF, Word, and images (jpg, png, etc.). The maximum size of one file should not exceed 3MB
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