Instructions for purchasing LotusDeli milk tea

You can perform in the following ways:

1. During the process of Booking on Vietnam Airlines website/app;

2. If you already have tickets, you can access the "Manage Booking" section on the Vietnam Airlines website;

3. Or contact Vietnam Airlines sales offices or agents.

Frequently Asked Questions

When should I buy milk tea?

You can order milk tea at least 12 hours before your flight.

Can I buy milk tea directly on the flight?

Currently, milk tea is sold directly on some Vietnam domestic flights.

After purchasing milk tea, I exchanged my flight; can I get milk tea on my new flight?

After exchanging your flight, you will get the milk tea on the new flight.

To change the service, please contact Customer Care via email at onlinesupport@vietnamairlines.com and make sure that the minimum duration for the change is as follows:

24 hours before the departure of the new flight, if the departure time of the new flight is earlier than the old one;
24 hours before the departure of the old flight, if the departure time of the new flight is later than the old one.