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Dry ice & Adhesives
Dry ice
Passengers contact Vietnam Airlines for acceptance of dry ice transport. Please refer to the Conditions of Carriage by carry-on and checked baggage below:
- Each passenger carries no more than 2.5kg of dry ice (including carry-on and check-in).
- The net weight of dry ice should not exceed 2.5kg.
- Only for storing food or perishable substances provided that the package allows Carbon dioxide (CO2) release.
- When transported in checked baggage, each pack of dry ice must be marked “DRY ICE” or “CARBON DIOXIDE, SOLID”.
Adhesives
Unrestricted adhesives are non-flammable, non-toxic and not hazardous are transported in carry-on and checked baggage.
Note: 
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Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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