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Search Vietnamairlines.com

AGENCY

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Book
MANAGE BOOKING
additional services
Check in
Flight status

FLIGHT
FLIGHT+HOTEL
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Flight Schedule

Book
MANAGE BOOKING
additional services

BOOK

FLIGHT
FLIGHT+HOTEL
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VOUCHER

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Miles
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One way
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Flight 1

From

IMPORTANT INFORMATION:
Your country/region is Australia and payment will be charged in Australian Dollar (AUD).
In case of paying by other currency, you may change website country/region (click here).

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

To

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 2

From

To

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 3

From

To

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 4

From

To

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 5

From

To

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 6

From

To

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Add more flight

Class

Passenger

Adults
Adults (from 12 years)

1
Children
Children (2-12 years)

0
Infant
Infant (under 2 years)

0

Promotion Code

My dates are flexible / Lowest fares (optional)

> Baggage Fee

> Optional & Special Service Charges

> Taxes, Fee, Charges & Surcharges

You can pay by following methods:

From

To

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Book a hotel for part of my trip

Check in (DD/MM/YYYY)

Check out (DD/MM/YYYY)

Total Room

Flight Class

Adults (from 12 years)

Adult

Children (2-12 years)

Children

Children Age 1

Children Age 2

Infant (under 2 years)

Infant

Adult

Children (2-12 years)

0 Children

-- Children Age 1

-- Children Age 2

Infant (under 2 years)

0 Infant

1 Adult

Children (2-12 years)

0 Children

-- Children Age 1

-- Children Age 2

Infant (under 2 years)

0 Infant

MANAGE BOOKING

Your flight options

Ticket Number
Reservation Code
Lotusmiles Member

VN Reservation Code (PNR)

Last Name

Email Address

Customize your flight with our wide range of options:

Secure my fare
View booking detail
Seat options
Add ancillaries
Upgrade flights
Exchange flights

Ticket Number (738xxxxxxxxxx)

Last Name

Passenger Name:

Itinerary:

Reservation code:

Email address:

Your email address is blank. Please update:

Email Address

Purchase pay-later reservations

Please select the form of payment:

* Only apply for pay later reservations made via website www.vietnamairlines.com or Vietnam Airlines application.

Purchase now

REFUND

Send refund request
Auto refund to Travel Voucher

Ticket refunds are permitted when customers buy tickets online. They are not permitted when customers buy tickets at ticket offices or through agents.

VN Reservation Code (PNR)

Last Name

Email Address

VN Reservation Code (PNR) :

Passenger :

Refund reason :

Personal Reason
Vietnam Airlines changed/cancelled the flight

Continue

Reservation Code

Last Name

Email Address

VN Reservation Code (PNR) :

Passenger :

Refund reason :

Personal Reason
Vietnam Airlines changed/cancelled the flight

Refund information

Auxiliary Services

PRE-PAID BAGGAGE

You may buy Pre-paid Baggage at least 6 hours before departure

Please enter one of the following:

Ticket Number
Reservation code

VN Reservation Code (PNR)

Email Address

Ticket Number (738xxxxxxxxxx)

Last Name

Passenger Name:

Itinerary:

Reservation code:

Email address:

Your email address is blank. Please update:

Email Address

SPECIAL SERVICES

TripCARE Travel Insurance

TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.

TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.

By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.

Reservation Code
Ticket Number

VN Reservation Code (PNR)

Last Name

Email Address

Passenger Name:

Itinerary:

Reservation Code:

Email Address:

Ticket Number (738xxxxxxxxxx)

Last Name

Passenger Name:

Itinerary:

Reservation code:

Email address:

ARRIVAL/ DEPARTURE ASSISTANCE SERVICE

TAXI SERVICE

Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.

BOOK

Flight Schedule

From

To

Departure day (DD/MM/YYYY)

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

About Collection and Use of Personal Information

1. Purposes of collection and use of the personal information
- To perform our contractual obligations and enable an appropriate level of service to our customers;
- For Lotusmiles membership's purposes;
- To ascertain a high level of security and safety on our flights;
- Accounting and financial requirement;
- For customer care purposes;
- To communicate with you;
- For direct marketing purposes.

2. Items of personal information that it intends to collect
- General:
+ Name, passport number and other identifying information;
+ Your contact details and personal account or registration details;
+ Your payment information;
+ Information about your reservations, bookings and purchases;
+ Your membership of our loyalty programs like Lotusmile;
+ Information we collect when you use our websites, apps and other digital media;
+ Our communication with you;
+ Information in relation to social media.
- Sensitive data:
Vietnam Airlines may also, subject to your express consent, collect certain information relating revealing racial or ethnic origin, political opinions, religious or philosophical beliefs which can be considered as ''sensitive personal data" pursuant to Article 9 of the GDPR, the law of Vietnam and under other applicable jurisdiction.
- Cookies and similar technologies.

3. Period of time during which it intends to possess and use the personal information
Vietnam Airlines will retain your personal information collected on our internal system in the period of services provision or as long as fulfilling the purposes which it was collected or in so far as such is necessary for compliance with statutory obligations and for solving any disputes or until the information are required to be deleted by you.

Please see our Privacy Policy for more information.

I have read and agree to the Privacy Policy.

Check in
Flight status

CHECK IN ONLINE

Web Checkin is available 24 to 1 hour before flight departure

Please ensure you input the family name as it appears in your ticket

Search Your Itinerary
eTicket number
Frequent Flyer Number

Reservation Code

eTicket number

If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

Frequent Flyer number

Last Name

Departure City

If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

Flight Status

Airport
Flight Number

From

To

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

Departure day

Flight Number

Departure day

SPECIAL AIRFARES FROM AUSTRALIA TO VIETNAM, SOUTHEAST AISIA, NORTHEAST ASIA, AND EUROPE

Flights from Australia to Vietnam

View all

Special airfares from Melbourne to Hanoi

Only from AUD 615 (includes taxes, fees)
Special airfares from Sydney to Hanoi

Only from AUD 630 (includes taxes, fees)
Special airfares from Melbourne to Ho Chi Minh City

Only from AUD 596 (includes taxes, fees)

Flights from Australia to Europe

View all

Special airfares from Melbourne to Frankfurt

Only from AUD 1,215 (includes taxes, fees)
Special airfares from Sydney to Frankfurt

Only from AUD 1,232 (includes taxes, fees)
Special airfares from Melbourne to London

Only from AUD 1,300 (includes taxes, fees)

Flights from Australia to North East Asia

View all

Special airfares from Melbourne to Hong Kong, China

Only from AUD 748 (includes taxes, fees)
Special airfares from Melbourne to Seoul

Only from AUD 830 (includes taxes, fees)
Special airfares from Melbourne to Tokyo

Only from AUD 789 (includes taxes, fees)

Flights from Australia to South East Asia

View all

Special airfares from Melbourne to Siem Reap

Only from AUD 938 (includes taxes, fees)
Special airfares from Melbourne to Phnom Penh

Only from AUD 938 (includes taxes, fees)
Special airfares from Sydney to Siem Reap

Only from AUD 964 (includes taxes, fees)

Vietnam Airlines is proud to be a leading 4-star global airline

Our sincere thanks to all valued customers and partners for your support!

Vietnam Airlines
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Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com

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© 2019 Vietnam Airlines JSC
Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam
Tel: (+84-24) 38272289. Fax: (+84-24) 38722375.
Certificate Of Business Registration - No.: 0100107518, 5th registration dated 08/07/2016

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