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IMPORTANT INFORMATION: Your country/region is Austria and payment will be charged in Euro (EUR). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Lotus Lounge is a place for passengers to focus on their business or relaxation.
Lotus Lounge offers passengers various comfortable facilities including:
SkyPriority unites the most exclusive airport benefits of all SkyTeam alliance members into one, consistent experience for customers who travel in Business class or who are Elite Plus members of SkyTeam. So, regardless of your airline or frequent flyer program, SkyPriority will guide and speed passengers through their journey with ease.
SkyPriority benefits for SkyTeam members:
Business Class passengers
Platinum members
SkyTeam Elite Plus members
SkyPriority Benefits:
Note: Service not available at all airports. Some of SkyPriority's benefits may be limited depending on the airport and alliance members.
SkyPriority Finder
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