Support

If passengers require any assistance, please contact us at a Vietnam Airlines branch office.

Vietnam Airlines JSC Headquarter
200 Nguyen Son Str., Long Bien Dist., Ha Noi City, Vietnam

Contact Center in Vietnam: open 24/7
Call within Vietnam: 1900 1100
Call from foreign countries to Vietnam: +84 24 38320320
Email: telesales@vietnamairlines.com

Lotusmiles Contact Center in Vietnam: open 24/7
Call within Vietnam: 1900 1800
Call from foreign countries to Vietnam: +84 24 38320320

Support for tickets purchased on the website: open 24/7
Call within Vietnam: 1900 1100
Call from foreign countries to Vietnam: +84 24 38320320
Email: onlinesupport@vietnamairlines.com