Legal

Conditions of Carriage

The conditions of carriage define passenger rights and responsibilities

Please check our Conditions of Carriage to see more details.

Conditions of Online Booking

In just a few steps, your journey will begin with Vietnam Airlines' easy online booking.

For more information, please see Conditions of Online Booking.

Conditions of Website use

Condition of website use is provided to protect our customers when using Vietnam Airlines' website. For more information, please see Condition of Website and Mobile Applications usage.

Conditions of VNAHolidays

VNAHolidays offers passengers chances to book air ticket and hotel with exclusively special deals. To find more details, please read Conditions of VNAHolidays.

Conditions of Hotel service

Vietnam Airlines co-operates with Booking.com to offer hotel booking engine on Vietnam Airlines' website. Please read more details about terms and conditions specified by Booking.com here.