First of all, Vietnam Airlines Joint Stock Company (VNA) would like to extend its sincere greetings to your esteemed company.

VNA is seeking to engage qualified service providers for components of the project titled “Provision of International Payment Gateway Services for the period from May 2026 to April 2029.” To that end, we are pleased to issue the enclosed Request for Proposal (RFP).

We kindly invite your company to submit a proposal for the payment services described in the RFP documentation.

Proposal must be delivered in either method listed below:
1. Hand-delivery
- Proposal submission deadline: 14:00 PM (Hanoi time) on 18th November 2025;
- Place of receipt: Vietnam Airlines JSC, 200 Nguyen Son Street, Bo De Ward, Hanoi City, Vietnam.
- Contact point: Mrs. Pham Thi Nguyet at nguyetpt@vietnamairlines.com or (+84) 0987576345 and Mr. Nguyen Tat Dat at datnt@vietnamairlines.com or (+84) 0936343836 and Mrs. Vu Thi Thu Huyen at huyenvtt@vietnamairlines.com or (+84) 0989935384 

2. Via email
- Proposal submission deadline: 14:00 PM (Hanoi time) on 18th November 2025;
- Form of receipt: Service Provider/Supplier sends email(s) with attachment which is the scanned version of the original Proposal to: nguyetpt@vietnamairlines.com and  datnt@vietnamairlines.com and huyenvtt@vietnamairlines.com with Subject/title "Company ... submits Proposal for service package “Provision of International Payment Gateway Services for the period from May 2026 to April 2029”. Email attachment size must be < 20 MB per mail.
- Contact point: Mrs. Pham Thi Nguyet at nguyetpt@vietnamairlines.com or (+84) 0987576345 and Mrs. Mr. Nguyen Tat Dat at datnt@vietnamairlines.com or (+84) 0936343836 and Mrs. Vu Thi Thu Huyen at huyenvtt@vietnamairlines.com or (+84) 0989935384 

3. Suppliers’ questions and VNA’s clarifications on the Request for Quotation (RFQ) are updated here.