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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is Philippines and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
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According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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(Updated on January 20, 2022) Vietnam Airlines would like to inform you the updated entry regulations to Singapore as follows:
1. Eligibility
- Short-term visitors from Vietnam are not allowed to entry Singapore.
- Singapore nationals or permanent residents (Permanent Residents). Persons who have had 2 full vaccinations with unvaccinated children under 12 years old from the following countries can return to Singapore via Vaccinated Travel Lane (Air) or Vaccinated Travel Lane (Land) without isolation: Australia, Brunei, Cambodia, Canada, Denmark, Fiji, Finland, France, Germany, India, Indonesia, Italy, Malaysia, Maldives, Netherlands, Korea, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Turkey Turkey, UK, USA, Qatar, Saudi Arabia and United Arab Emirates - Long term pass holders or relatives of Singapore nationals/permanent residents from the following countries can enter through +Vaccinated Travel Lane (Air): Australia, Brunei, Cambodia, Canada, Denmark, Fiji, Finland, France, Germany, India, Indonesia, Italy, Malaysia, Maldives, Netherlands, Korea, Spain, Sri Lanka , Sweden, Switzerland, Thailand, Turkey, UK, USA, Qatar, Saudi Arabia and the United Arab Emirates + Student's Pass Holder Lane: international students + Work Pass Holder General Lane: people go to work, work - Only accept visitors from the following countries for a short time: + Vaccinated Travel Lane (Air): Australia, Brunei, Cambodia, Canada, Denmark, Fiji, Finland, France, Germany, India, Indonesia, Italy, Malaysia, Maldives, Netherlands, Korea, Spain, Sri Lanka , Sweden, Switzerland, Thailand, Turkey, UK, USA, Qatar, Saudi Arabia and the United Arab Emirates + Air Travel Pass: Hong Kong, Macau, Mainland China, Taiwan + Reciprocal Green Lane: Brunei, Mainland China (Singapore temporarily suspends Vaccinated Travel Lane (Air) program from December 22, 2021 to January 20, 2022. Visitors can continue to fly to Singapore to enter Singapore under Vaccinated Travel Lane (Air) program from January 21, 2022) - Visitors from all countries can enter Singapore for the purpose of dealing with family matters (relatives in Singapore pass away or become seriously ill), required documents include: death certificate or proof of identity. deceased relative, doctor's diagnosis of the relative's serious illness, identification documents with the deceased/severely ill, passport, other proofs (if any)... - Vietnamese people entering the country are required to: Have a negative Covid-19 test result in English within 48 hours before departure and have sufficient information about the test date, full name, date of birth or passport number ; quarantine at residence or hotel for 07 days, do PCR test on 7th day (Details at: https://safetravel.ica.gov.sg/shn-and-swab-summary) For more information, refer to the link: https://safetravel.ica.gov.sg/arriving/overview#lanelist
• Before the flight: passengers must have a negative PCR test certificate for Covid-19 done within 48 hours before departure to Singapore.
o Testing on landing (PCR and ART methods).
o Going through 14-day quarantine at registered and certified facilities.
o During this period, on 3rd /7th/11th day from arrival in Singapore, passengers will have to take an ART test (each kit containing 4 tests for each person costs around 40SGD).
For more information, please visit https://safetravel.ica.gov.sg/.