Service hours: 24/7 | |
| For calls within Vietnam: 1900 1100 | |
| For calls from outside Vietnam: +84 24 38320320 | |
Support for tickets purchased on the website/app: | |
| General support: telesales@vietnamairlines.com |
Additional Services
Please select the following issues that you need help.
Instructions for booking the unaccompanied minor service
Sky Sofa purchase guide
Instructions for purchasing TripCARE Insurance
Instructions for purchasing LotusDeli milk tea
Instructions for ordering special meals
Services for passengers requiring medical clearance
Services for passengers with disabilities
Instructions for service upgrades
Instructions for booking the pet service
Services for pregnant women
Instructions for seat reservation
Other topic support
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