Helpdesk Center

What support measures has Vietnam Airlines implemented during the policy transition? Is there complimentary check-in for excess cabin baggage?

During the initial implementation period from May 5, 2025, to June 5, 2025, Vietnam Airlines will offer flexibility for passengers unaware of the new policy by accepting cabin baggage packed according to the previous standard. After June 5, 2025, cabin baggage will be strictly monitored according to the new policy.