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Vietnam Airlines will carry out a scheduled upgrade of its official website from 10:00 PM to 23:59 PM (GMT+7) on November 24, 2025, as part of our ongoing efforts to enhance digital services and customer experience.
During this one-hour maintenance window, the website may be temporarily unavailable. Customers can continue to access key online services seamlessly through the Vietnam Airlines mobile app.
We apologize for any inconvenience and appreciate your patience as we work to deliver a smoother and more reliable online platform. For support or further information, please reach us via:
• Hotline: 1900 1100
• Zalo: Official Vietnam Airlines account
• Vietnam Airlines Verified Fanpage
Thank you for your trust in Vietnam Airlines as we continue our journey to Reach Further.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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