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IMPORTANT INFORMATION: Your country/region is China and payment will be charged in Chinese Yuan Renminbi (CNY). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Reservation code:
Itinerary:
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Baggage information
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Passenger (Select all passengers) :
Refund information
The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code :
Email Address :
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
By clicking on the "Create Member Profile" button below, it is certified that Member has read and agreed to the "Lotusmiles Terms and Conditions. Please use English characters only. No special characters allowed."
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Your personal information will be the same as in your passport or ID card.
Title*
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Please fill in your Address / Phone Number / Email fully and accurately.
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*Please enter the code as shown to indicate that a person, not an automated program, is submitting this form.
According to Article 6 (1) (a) of the General Data Protection Regulation (GDPR), we may process your personal data collected during the enrollment, subject to your consent, for the following purpose:
I accept Marketing communications from Lotusmiles program as detailed in the Privacy Policy (such as notifications, newsletters, special offer programs in connection with Vietnam Airlines’ products, services and partners…)
If, after giving your consent for this purpose, you wish Lotusmiles to stop sending you marketing communications and/or processing your personal data for such purpose, you have the right to withdraw your consent at any time by contacting us at the address communicated in the Privacy Policy.
For any other information about how Vietnam Airlines are processing personal data and about your rights (right to access, right to be forgotten, right to object…) please read the Privacy Policy.
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