oxygen-services

Passenger Requiring Oxygen Services

Passengers requiring oxygen for medical purposes have to complete MEDIF I, MEDIF II, and bring them on their flights.

Your physician should specify the liters-per-minute flow rate required in the forms above.

Passengers must travel with an escort who is capable of helping the passengers with their medical needs and assisting them to the exit in the event of an emergency evacuation. The escort must have professional medical qualifications.

Requests for oxygen should be made at least 72 hours before the scheduled departure time of your flight. In-flight medical oxygen can be registered through any of the following means:

  • Contact our branch office in advance
  • Fill in the online form below at least 72 hours before the scheduled departure time of your flight.

REGISTER OXYGEN SERVICES

Subject to availability, oxygen for medical purposes (up to a maximum flow rate of 4L/min) may be available on Vietnam Airlines' flights

Passengers requiring oxygen service will be charged. See details here.
Please contact our branch office directly to obtain specific pricing information for your flight. Please note that this charge shall not include the costs of ambulance, hospitalization, expenses of travelling attendant(s) or other expenses (if any).

Acceptance of carriage

At the airport, special service passengers are accepted for carriage so long as they adhere to principles, conditions, and medical clearance required:

  • Advance reservation and confirmed by Vietnam Airlines.
  • All required documents are legally adapted.
  • Passengers are in stable health status and fit to travel by air.
  • The carriage of the MEDA passenger does not affect the safety of the aircraft, cabin crew, or other passengers, or their property.

Check-in timing

Passengers are required to be presented at the airport early enough to complete all procedures before flight. Vietnam Airlines recommends passengers arrive at least two hours prior to their scheduled departure time.