EXPRESS CARGO
Vietnam Airline’s Transporting Express Cargo is committed to delivering your shipment within the earliest time possible. This is a service offered exclusively in Vietnam from/to our cargo terminals in Ha Noi and Ho Chi Minh City.
Table of contents
Labeling and Marking
In addition to the marking and labeling requirements for general cargo, at least one express cargo label must be stuck on each express cargo package in a visible place.
Important Information
- Vietnam Airlines is committed to ensure the earliest delivery time possible. In case Vietnam Airlines fails to carry out this commitment, compensation will be paid to customers.
- Your shipment’s progress will be updated regularly.
- Only general cargo accepted as express cargo. Special Cargo such as live animals, perishable cargo, dangerous goods, etc. is not accepted.
- Cut-off time at station of departure is 60 minutes prior to ETD, and delivery time at station of the destination (at separate counter for express cargo) is 45 minutes after arrival time.
- Weight of each package must not exceed 32kg and dimension of each package c must not exceed 80cm x 60cm x 50 cm.
- A separate AWB shall be issued for express cargo. Each AWB requires an equivalent;Shipper's Letter of Instruction (SLI) of sufficient contents according to regulations.
For more information, please contact your local Vietnam Airlines Branches or Cargo Sales Agents
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Contact Center for calls within Vietnam (24/7): 1900 1100
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For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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