Credit miles after purchasing ancillary services

Reward miles for purchasing ancillary products have not yet been credited to the Lotusmiles account

Redemption rate for miles when purchasing ancillary services

An account was successfully registered; however, no confirmation email was received

A mile claim was submitted; however, the additional miles have not been updated

Reset password on Vietnam Airlines website/app but forgot Lotusmiles card number (account number)

Use my Lotusmiles card number to buy tickets for someone else

Instructions to update personal information (member name, date of birth, email, and phone number) in an account

Instructions for card tier upgrades

Obtain an award ticket for someone else

How can I obtain award tickets on Vietnam Airlines flights?

Time to process a mile claim

Check accumulated miles for flights taken

An error occurs when requesting a mile accumulation