Ticket Refund

Please select the following issues that you need help.

Voluntary refunds

Refund for 01 person in a reservation code

The refund confirmation email was received, however, the funds have not been sent to the account

Ticket refund conditions and fees

Cancel a refund request

Other topic support

Service hours: 24/7

For calls within Vietnam: 1900 1100

For calls from outside Vietnam: +84 24 38320320

Support for tickets purchased on the website/app: onlinesupport@vietnamairlines.com

General support: Telesales@vietnamairlines.com

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