Shipping Guide

Track your cargo

Track Your Cargo

With our online cargo search engine , now you can check the current status of your shipment at any time in just two simple steps. Enter your Air Waybill number for each shipment you would like to track and then click the “Track” button, you will get details of its progress.

Track

Aircraft information

Aircraft information

Vietnam Airlines offers different aircraft with different configuration and freight capacity for needs of your shipment. 

You can be assrured with shipping quality while using Vietnam Airlines’ cargo service.

For the general information and configurations of our fleet see below:

  • AIRBUS A321

    FACT: The wide fuselage offers unmatched cargo capability for a single-aisle aircraft. The A321 is capable of carrying up to 10 standard LD3-46W containers in the lower deck holds.

    Freight capacity: 2 - 2.5 tons
    Volume capacity: 12 - 15 m³  
    Compatible Container: AKH
    Compatible Pallet: PKC

  • AIRBUS A330

    FACT: The large main-deck cargo door allows the aircraft to accept all commonly-used pallets and containers.

    Freight capacity: 15 tons
    Volume capacity: 90 m³  
    Compatible Container: AKE
    Compatible Pallet: PMC, PAG

  • AIRBUS A350

    FACT: This new generation of aircraft with larger cargo configuration can transport large consignments.

    • Freight capacity: 25 - 30 tons
    • Volume capacity: 95 m³
    • Compatible Container: AKE, AMP
    • Compatible Pallet: PMC, PAG

  • Boeing 777-200ER

    FACT: The large main-deck cargo door allows the aircraft to accept all commonly-used pallets and containers.

    • Freight capacity: 15 tons
    • Volume capacity: 90 m³  
    • Compatible Container: AKE
    • Compatible Pallet: PMC, PAG

  • BOEING 787-9

    FACT: The latest twin engine model allows more cargo with more capacity in bin.

    • Volume capacity: 83 m³
    • Compatible Container: AKE, AMP
    • Compatible Pallet: PMC, PAG

Uld specification

ULD specification

Cargo customers can choose between 6 sizes of pallet or container to ship their goods.  ULDs for special cargo such as sort containers are also available for valuable cargo.  New types of containers will continue to be added to the range to secure our quality to ship your goods to and from Vietnam Airlines.

  • LD3 Container
    IATA Code: AKE 
    Base Dimensions: 61.5 x 60.4 in (1562 x 1534 mm)
    Height:  64 in (1625 mm)
    Max Gross weight: 3500 lb (1587 kg)
    Tare Weight: from 65 kg
    Internal Volume: 4.5 m3
    Compatible Aircraft: B777/ B787/A350/A330



  • LD3-45 Container
    IATA Code: AKH
    Base Dimensions: 61.5 x 60.4 in (1562 x 1534 mm)
    Height: 45 in (1143 mm)
    Max Gross weight (*) : 3500 lb (1587 kg)
    (*) When used on A321, its MGW is limited to 1134 kgs (2500 lb).
    Tare Weight from 67 kg
    Internal Volume: 3.6 m3
    Compatible Aircraft: A321


  • Pallet PAG
    IATA Code: PAG
    Base Dimemsions: 125 x 88 in (3175 x 2235 mm)
    Max Gross Weight (*): 15000 lb (6800 kg)
    (*) MGW depends on the position loaded in the aircraft according to W&B Manual.
    Tare Weight: 115 kg (including net)
    Usable Volume:  : 10.5 m3
    Compatible Aircraft: B777/B787/A350/A330


  • IATA Code: PKC
    Base Dimensions: 61.5 x 60.4 in (1562 x 1534 mm)
    Max Gross Weight (*) : 3500 lb (1587 kg)
    (*) When used on A321, its MGW is limited to 1134 kgs (2500 lb).
    Tare Weight: 120 kg (including net)
    Usable Volume: 11.5 m3
    Compatible Aircraft: B777/B787/A350/A330


  • Pallet PKC
    IATA Code: PKC
    Base Dimensions: 61.5 x 60.4 in (1562 x 1534 mm)
    Max Gross Weight (*) : 3500 lb (1587 kg)
    (*) When used on A321, its MGW is limited to 1134 kgs (2500 lb).
    Tare Weight: 65 kg (including net)
    Usable Volume: 3.6 m3
    Compatible Aircraft: A321

  • AMP Container
    IATA Code: AMP
    Base Dimensions: 125 x 96 in (3175 x 2438 mm)
    Height: 63.5 in (1612 mm)
    Max Gross Weight (*) : 15000 lb (6804 kg).
    (*) MGW depends on the position loaded in the aircraft according to W&B Manual.
    Tare Weight: 303 kg
    Internal Volume: 11.5 m3
    Compatible Aircraft: B777/B787/A350/A330

Cargo terminals

You might need to directly contact the cargo terminal where your shipment is destined.  Below is a complete list of addresses, telephone numbers and email addresses of all terminals worldwide: