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1. During the process of Booking on Vietnam Airlines website/app;
2. After purchasing tickets, go to "Manage Booking" on the Vietnam Airlines website/app;
3. Please contact Vietnam Airlines Contact Center at 19001100 (for calls within Vietnam) or (+84-24)38320320 (for calls from outside Vietnam) or Vietnam Airlines sales offices or agents.
Learn more about the Sky Sofa service.
Yes. Sky Sofa service is changeable. You can perform in the following ways:
1. Send an email to the Contact Center at onlinesupport@vietnamairlines.com.
2. Contact a sales office or agent for assistance.
No. The purchased Sky Sofa service is valid only for the selected flight. As a result, you will not get a refund for the service.
Service hours: 24/7
For calls within Vietnam: 1900 1100
For calls from outside Vietnam: +84 24 38320320
Support for tickets purchased on the website/app: onlinesupport@vietnamairlines.com
General support: Telesales@vietnamairlines.com
Convenient to look up and get an answer quickly (24/7) to any questions about itinerary information, ticket purchases, and more.
Update the contact information of Vietnam Airlines branches worldwide.
Please go to our FAQs section to find quick answers to any questions you may have.
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