Special offers for Travel Industry Card holders

The LotusTIC program offers up to a 10% discount on fares (excluding taxes and fees) for flights operated by Vietnam Airlines.

The approval time is up to 24 working hours from the moment valid information is fully provided.

No. This is a separate benefit and cannot be combined with other programs.

Currently, the program is only available on the Vietnam Airlines website and has not yet been implemented on the app.

Yes, you still enjoy full benefits.

The program applies to both the member and their accompanying family members.

Please contact the Vietnam Airlines Contact Center for assistance.
Email: spdd@vietnamairlines.com
Contact Center: 1900 1100 (for calls within Vietnam) or +84 24 38320320 (for calls from outside Vietnam)

Please review the information you have provided and ensure that your TIC card and passport are still valid.

If your application is not approved, please contact our Customer Care Center for assistance:

Email: spdd@vietnamairlines.com
Contact Center: 1900 1100 (within Vietnam) or +84 24 38320320 (outside Vietnam)

Ticket exchanges/refunds depend on the conditions of the purchased fare class.
Please refer to the Fare Rules.

The LotusTIC program provides up to 10 tickets per year per member.

You are required to create a Lotusmiles membership account or log in and update a valid passport and a valid Travel Industry Card (TIC).

The LotusTIC program applies to Lotusmiles members who hold a valid TIC card issued by DRV and a valid passport.

The program applies to Economy Classic and Economy Lite fare classes.

You can register using either a personal email or a corporate email.

Registration instructions

Step 1: Become a Lotusmiles member

Passengers register to become Lotusmiles members of Vietnam Airlines;

Step 2: Log in your LotuSmiles account

After successfully registering your membership, log into your LotuSmiles account on the Vietnam Airlines website and select LotuSociety;

Step 3: Upload related documents

At the Deals section, select LotusTIC. Then, upload the required documents for verification and click the Register button;

Step 4: Check your email

After Vietnam Airlines has reviewed and verified your documentation, you will receive an email confirming your successful registration for the LotusTIC program.