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From January 1, 2018, Vietnam Airlines extends online check-in time, both on-line and at airport’s automated kiosks. Passengers can do web/mobile check-in up to 24 hours in advance and at least 60 minutes prior to their departure time.
Passengers can do kiosk check-in up to 24 hours and at least 60 minutes before international flights. As for domestic flights, the numbers are 24 hours and 45 minutes respectively.
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Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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