Vietnam Airlines LogoVietnam Airlines Logo Mobile Sky Team Logo
Lotusmiles Logo
  • HELPDESK

  • Lotusmiles Logo

    LOG-IN

    SIGN-UP

  • Close

    Login

    Sign-up Forgot your password

    Login

    Username and Password not match, please try again.
    • Forgot your password
    • Join Lotusmiles Now

    HELPDESK

  • Search
    Search
  • -
    Close

    Select Region and Language

    Country/Region

    Language

    View All Locations And Languages
  • Plan your trip

    Timetable & Route map

    hplSecondMegamenu

    hplSecondMegamenu
    • Worldwide route map

    The experience

    hplSecondMegamenu

    hplSecondMegamenu
    • Business class
    • Premium Economy class
    • Economy class
    • Inflight entertainment
    • Lotushop
    Close Button
  • Travel information

    Baggage

    hplSecondMegamenu

    hplSecondMegamenu
    • Baggage calculator
    • Hand baggage
    • Free checked baggage
    • Excess baggage
    • Special baggage
    • Restricted baggage
    • Baggage claim

    Check-in

    hplSecondMegamenu

    hplSecondMegamenu
    • Online check-in
    • Kiosk check-in
    • Airport check-in

    Airport information

    hplSecondMegamenu

    hplSecondMegamenu
    • Business lounge
    • SkyPriority
    • Airport guides
    • Airport maps
    • Connecting flights

    Travel guide

    hplSecondMegamenu

    hplSecondMegamenu
    • For Vietnam domestic flights
    • For flights to Vietnam
    • For flights from Vietnam to other countries
    • A guide for a smooth journey
    Close Button
  • Book flights & Other products

    How to book a flight & make payment

    hplSecondMegamenu

    hplSecondMegamenu
    • How to book air tickets online
    • Payment methods

    Booking & Manage booking

    hplSecondMegamenu

    hplSecondMegamenu
    • Book a flight
    • Manage booking
    • Online check-in
    • Voluntary refund and rebook
    • Self Re-accommodation

    Fare conditions

    hplSecondMegamenu

    hplSecondMegamenu
    • Fare types & rules
    • Taxes, fees, charges and surcharges

    Additional services

    hplSecondMegamenu

    hplSecondMegamenu
    • Special baggage
    • Excess baggage
    • Pre-purchase LotusDeli products
    • Secure my fare
    • Vietnam Airlines Sky Pass
    • Sky Sofa
    • Advance seat selection
    • Upgrade
    • All additional services

    Special services

    hplSecondMegamenu

    hplSecondMegamenu
    • Travelling with pets
    • Special meals
    • Infants and children
    • Unaccompanied minors
    • Reduced Mobility Passengers
    • Pregnant passengers
    • Extra seats
    • Passengers with medical conditions
    • Special service charges
    Close Button
  • Lotusmiles

    Member benefits

    hplSecondMegamenu

    hplSecondMegamenu
    • Introduction
    • Membership benefits
    • Membership eligibility
    • Lotusmiles Enrollment
    • Manage my account
    • Family account
    • LotuSociety

    Earn miles

    hplSecondMegamenu

    hplSecondMegamenu
    • Mile accumulation regulations
    • On flights
    • Banking and Finance Partners
    • Other partners
    • Claim your miles
    • Spend and Earn

    Use miles

    hplSecondMegamenu

    hplSecondMegamenu
    • Accumulated miles redemption
    • Purchase tickets by cash and miles
    • Miles redemption for award tickets
    • Redeem miles for baggage awards
    • Redeem miles for upgrade
    • Other miles usage
    • Donate miles

    Buy & Transfer miles

    hplSecondMegamenu

    hplSecondMegamenu
    • Purchase a Lotusmiles membership card
    • Renew & Upgrade a card
    • Purchase bonus miles
    • Transfer bonus miles
    • Extend bonus miles
    • Reinstate bonus miles

    Products & Offers

    hplSecondMegamenu

    hplSecondMegamenu
    • Lotus lucky number
    • Lotus insurance
    • LotusMall
    • Lotus offers
    Close Button
  • Search Vietnamairlines.com

Notice

Notice

View All Locations And Languages
Search

  • Home
  • Vietnam Airlines
  • Corporate Social Responsibility
  • Medical
  • chuyen-bay-hoi-sinh
Medical

Vietnam Airlines’ “Flights of Revival”: When Every Second Counts

11/04/2025

Emergency aid successfully provided to two passengers aboard VNA flights. Vietnam Airlines diverts to Da Nang for emergency passenger care

Flight VN251, departing from Hanoi to Ho Chi Minh City at 12:00 on April 7, 2025, carried a special mission: transporting a team of six doctors from the 108 Military Central Hospital to assist in the retrieval of organs from a donor at Military Hospital 175.


The “rapid-response” flight transporting donor organs brought a renewed chance at life for two patients.

These organs and the accompanying medical teams were then urgently transported by Vietnam Airlines on flights VN1378 (HCMC to Hue) and VN258 (HCMC to Hanoi). Vietnam Airlines proactively delayed the departure of flight VN258 by 35 minutes to allow the doctors to board. All passengers patiently waited and showed support for this meaningful humanitarian mission.

Upon landing, the medical teams and the organs were swiftly escorted to the hospitals, where transplant surgeries were performed immediately that night.


Vietnam Airlines urgently transports donor organs overnight

Earlier, after receiving an emergency request from the National Coordinating Center for Human Organ Transplantation, Vietnam Airlines promptly prioritized seat and ticket arrangements for the doctors traveling to HCMC, and coordinated same-day transport of the organs to Hanoi and Hue.

Due to the strict preservation timeframe of donor organs, every step — from airport procedures and security checks to boarding — was expedited with maximum priority. The medical team was seated near the aircraft exits to facilitate quick disembarkation, ensuring a smooth and timely process.

Special flights carrying donor organs by Vietnam Airlines

These “flights of revival” are a testament to Vietnam Airlines’ commitment to spreading profound humanitarian values. With the heart, for instance, only viable for transplantation within six hours from retrieval, these missions require absolute precision, flexibility, and proactivity — making the miracle of saving lives possible.

Vietnam Airlines has been cooperating with the National Coordinating Center for Human Organ Transplantation since 2018 to transport donor organs, bringing new hope to countless patients across Vietnam.


Related news

View all
 Vietnam Airlines is proud to be leading 4-star global airline

Vietnam Airlines is proud to be a leading 4-star global airline

Our sincere thanks to all valued customers and partners for your support!

  • Vietnam Airlines

    • About us
    • Our Fleet
    • Partners & Subsidiaries
    • Press Room
    • Corporate Social Responsibility
    • Investor relation
    • Procurement
    • Career
  • Legal

    • Terms & Conditions
    • Conditions of Carriage
    • Cookies Policy
    • Privacy Policy
  • Support

    • Claim/Suggestion
    • HelpDesk
    • Vietnam Airlines' Branch Offices
    • Customer Service Plan
    • Vietnam Airlines Virtual Assistant
    • Web Accessibility
    • Vietnam Airlines App
  • Cargo

    • Cargo Website
  • Useful Information

    • Partnership with Lotusmiles
    • Heritage magazine
    • Travel guide
    • Optional & Special Service Charges
    • Taxes, Fees, Charges & Surcharges
Note: Link opens in new window. Site may not meet accessibility guidelines.
sky team
  • Facebook
  • Youtube
  • Instagram
  • Agency
  • Feedback
  • Sitemap

none  Contact Center for calls within Vietnam (24/7): 1900 1100
space  For Lotusmiles members: 1900 1800
space  For calls from outside Vietnam (24/7): +84 24 38320320
  Email: Telesales@vietnamairlines.com
      Email for Lotusmiles members: vip.lotusmiles@vietnamairlines.com  (for Platinum and Gold members)
                                                          lotusmiles@vietnamairlines.com  (for Titanium, Silver and Registered members)

  • Our Awards

© 2019 Vietnam Airlines JSC
Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam
Tel: (+84-24) 38272289. Fax: (+84-24) 38722375.
Certificate Of Business Registration - No.: 0100107518, 5th registration dated 08/07/2016

 

Branch Office in Tokyo
Address: Daido Seimei KasumigasekiBldg.6F, 1-4-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013
Tel: +81 3 3508 1481 Fax: +81 3 3508 1480

Notice

Please contact Vietnam Airlines Contact Center at 19001100 (for calls within Vietnam) or (+84-24) 38320320 (for calls from outside Vietnam) or email Telesales@vietnamairlines.com