Hand baggage

Get information on the regulations and standards for free carry-on baggage including number, weight, and size.

Free checked baggage

Get information on the regulations and standards for free checked baggage including number, weight, and size.

Excess baggage

If a passenger's checked baggage exceeds the allowed standards, the passenger may purchase additional checked baggage: prepaid or excess baggage at the airport.

Special baggage

Some pieces of baggage are specially transported such as: sports equipment, cradles, wheelchairs, bulky baggage, bicycles and valuable items on passenger seats, etc.

Restricted baggage

To ensure passenger safety, some hazardous items are prohibited from transporting or conditionally transported.

Baggage claim

Vietnam Airlines makes its best effort to assist passengers with baggage issues such as late arrival, lost, damaged, or forgotten baggage.