Convenient to look up and get answers quickly (24/7) for any questions a passenger has regarding itinerary information, ticket purchase, payment, and more.
Flight information
Passengers can use NEO to check departure/landing times to have a better plan and avoid missing a flight.
Flight ticket information
NEO helps passengers check their itinerary information and booking status.
Search for fares
To prepare for the upcoming trip, NEO is always available to assist passengers in finding the best fares.
Calculate baggage allowance
Passengers can now check the number of checked baggages with NEO.
Ticketing information
Baggage information
Free baggage standards, carry-on baggage, checked baggage, and information on special baggage such as pets, bicycles, golf equipment, etc.
Instructions on check-in procedures and documents to prepare before your flight.
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For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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