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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Lotusmiles members, having registered the Vietnam Airlines VietinBank JCB Ultimatecredit card successfully, will enjoy the following benefits.
A new cardholder whose spending reaches at least VND 30 million for services in a number of businesses as stipulated by VietinBank (including hotels, aviation, tourism, restaurants and duty free shops) within 6 months from the date of the card activation will be rewarded with 20,000 miles (Applied for a maximum of 400 members/year)
Spend and earn miles at this rate: VND 20,000 = 1 mile.
In particular, the main cardholder is entitled to earn miles at this special rate: VND 20 = 1.5 mile, in the period from April 1 to June 30, 2020.
Upgrade to Titanium tier for successful enrolment of the card. Upgrade to Gold tier when the cardholder reaches 25,000 qualifying miles or 25 qualifying sectors.
A discount of 20 percent is applied to the mileage used by the cardholder for redemption of tickets on all routes operated by Vietnam Airlines and which carry VN code, provided the ticket is issued at Vietnam Airlines’ official ticketing offices in Vietnam.
• Ticket issuing period: March 1 – June 30, 2020 • Flight period: March 1 – June 30, 2020.
Note: Privileges for the cardholders will be expanded and updated in the coming time.
For more details about the benefits, please access here.
To learn about all the card’s accepted points, please access here.