Fare Rules from North East Asia (Applied to tickets issued from 05Dec22)

Fare rule for Business

Fare type	Business Flex	Business Classic
Booking class	J/C	D/I
Ticket cancellation/ Refund	Free Exception: Routings from China: Charge CNY 6,100	1. Routings from China: Charged CNY 6,100 2. Routings from others: Charged HKD 360/MOP 370
Ticket changes	Free Exception: Routings from China: Charge CNY 6,100	1. Routing from China: Charged CNY 6,100 2. Routings from others: - Before ticketed flight date: + For tickets issued on/before 31Dec22: Free + For tickets issued on/after 01Jan23: Charged HKD 360/MOP 370 - On/after ticketed flight date: Charged HKD 360/MOP 370
Upgrade
Checked baggage	Yes	Yes
Go show	J booking class: Free C booking class: Charged	Charged
Advance seat selection	Free	Free
Priority check-in	Yes	Yes
Lotus Lounge	Yes	Yes
LotuSmiles Milage Accumulation	200%	150%

Fare rule for Premium Economy

Fare type	Premium Economy Flex	Premium Economy Classic
Booking class	W	Z/U
Ticket cancellation/ Refund	Free	Charged CNY320/HKD360/MOP370
Ticket changes	Free	1. Routing from China: Charged CNY 6,100 2. Routings from others: - Before ticketed flight date: + For tickets issued on/before 31Dec22: Free + For tickets issued on/after 01Jan23: Charged HKD 360/MOP 370 - On/after ticketed flight date: Charged HKD 360/MOP 370
Upgrade	Yes	Yes
Checked baggage	Yes	Yes
Go show	Free	Charged
Advance seat selection	Free	Free
Priority check-in	Yes	Yes
Lotus Lounge	No	No
LotuSmiles Milage Accumulation	130%	120%

Fare rule for Economy

Fare type	Economy Flex	Economy Classic	Economy Lite	Economy Super Lite
Booking class	Y/M/B/S	H/K/L/Q/N/R	T/A/E	G/P
Ticket cancellation/ Refund	1. Routings from China: Charged CNY 3,900 2. Routings from others: Charged HKD 360/MOP 370	1. Routing from China: Charged CNY 2,500 2. Routings from others: - Before ticketed flight date: Charged HKD 360/MOP 370 - On/after ticketed flight date: Charged HKD 510/MOP 530	1. Before ticketed flight date: Charged CNY 450/HKD 510/MOP 530 - On/after ticketed flight date: Charged CNY 600/HKD 700/MOP 720	Charged CNY 600/HKD 700/MOP 720
Ticket changes	1. Routing from China: Charged CNY 3,900 2. Routings from others: - Before ticketed flight date: free - On/After ticketed flight date: + Y booking class: free + M/B/S booking class: Charged HKD 360/MOP 370	1. Routing from China: Charged CNY 2,500 2. Routings from others: - Before ticketed flight date: + For tickets issued on/before 31Dec22: Free + For tickets issued on/after 01Jan23: HKD 360/MOP 370 - On/after ticketed flight date: HKD 510/MOP 530	1. Before ticketed flight date: - For tickets issued on/before 31Dec22: Free - For tickets issued on/after 01Jan23: Charged CNY 450/HKD 510/MOP 530 2. On/after ticketed flight date: Charged CNY 600/HKD 700/MOP 720	1. Before ticketed flight date: + For tickets issued on/before 31Dec22: Free + For tickets issued on/after 01Jan23: Charged CNY 600/HKD 700/MOP 720 2. On/after ticketed flight date: Charged CNY 600/HKD 700/MOP 720
Upgrade	Yes	Yes	Yes	Yes
Checked baggage	Yes	Yes	Yes	Yes
Go show	Y booking class: Free Others: Charged	Charged	Not permitted	Not permitted
Advance seat selection	Free	Free for standard seats	Charged	Charged
Priority check-in	No	No	No	No
Lotus Lounge	No	No	No	No
LotuSmiles Milage Accumulation	100%	65%	25%	10% (G, P: Earn bonus miles only)

GENERAL FARES RULE:

1. Combination: permitted. Most restricted condition applied.

2. Change - Cancellation:

Change: Permitted to equal or higher fare only.

Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.

Passenger have to pay fare difference and change fee (if any).

3. Change fee:

Multiple change fee: Highest change fee of all change fare component applied.

Change fee is not permitted to refund.

4. Goshow:

Please CLICK HERE for more detail about Goshow and the booking class base amount difference.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

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