Upgrade with access to business lounge (UTo+)
For those who wish to upgrade and get access to the business lounge, we now offer the fantastic opportunity of purchasing an upgrade that allows you to access to all the amenities of our VIP business lounge at a nominal cost. With this new addition, you can experience luxury and comfort both onboard and off board.
Lotusmiles members travelling on Business Class/Premium Economy Class by using Upgrade Travel Option with access to business lounge (UTo+) program of Option Town can only earn miles with the initial purchased ticket according to Lotusmiles regulations.
How to get UTo+?
Step 1: First, you will need to apply for Upgrade Travel Option (UTo):
- Purchase your Economy/ Premium Economy class ticket
- Visit vietnamairlines.optiontown.com (*)
- Enter your Airline Booking Reference, Last Name and Email to retrieve your booking
- Select your flight
- Complete the request form
- Pay Sign-up fee and a nominal Upgrade Travel Price to complete your UTo Sign-up.
- Step 2: Then, coming back to UTo+:
- After completing the UTo Signup you are entitled to sign-up for UTo Plus.
- Enter same Airline Booking Reference, Last Name and Email to request for Lounge Access Option.
- Complete the request form.
- Pay a nominal Price for UTo Plus to complete your UTo Plus Sign-up.
- After sign up, you will receive an e-mail notification with the status of your request normally 12-72 hours before departure.
- If there are no available Business Class seats, you will be refunded automatically in 5 business days after your flight departure date.
You may also contact Optiontown directly at the following numbers:
Australia: +61 2 9037 0137
UK : +44 203 3183548
Email : firstname.lastname@example.org
- Only a limited number of options are offered for each flight based on availability of Business Class/Deluxe Economy Class seats in your flight, hence a UTo Sign-up does not guarantee an upgrade.
- Ground service priorities, free baggage are excluded.
- Passengers upgraded to Business Class are offered boarding priority.
(*) By using website vietnamairlines.optiontown.com, you agree to read carefully and understand the information displayed, and agree to obey Terms of Service and Conditions of Use.