Packing
Vulnerable cargo packages must be packed with strong materials without any signs of damage. Old packaging cannot be used. Sack packaging (cloth, PE, PP…) is not accepted for Vulnerable cargo, which is classified as Dangerous Goods. It can be sealed by shippers if necessary.
Vulnerable cargo must be intact when in receipt and during delivery between the shipper/consignee and cargo handling company.
E-Services
Our Networks & Shipping Guide
Products & Services
Customer Support
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
Notice