Kiosk Check-In Application

  • Vietnam Airlines' condition of carriage and travel document requirements are applied to kiosk check – in passengers.
  • Passengers are offered Lotus Lounge service (Business passengers, Platinum/Gold/Elite Plus members …  are served at check-in counter for Lotus Lounge Invitation card).
  • Not applicable to passengers as follow:
    1. Passengers traveling with infants under 2 years old;
    2. Passengers on Vietnam Airlines’ blacklist;
    3. Passengers with international payment cards which must be verified;
    4. Passengers traveling in groups of more than 4 passengers;
    5. Passengers requesting special services (excluding passenger request special meals).