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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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Baggage information
Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Flight Status
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
WITH VIETNAM AIRLINES
(Flights with carrier code VN and operated by Vietnam Airlines)
Reservations before departure
Guaranteed Economy Class seats on international flights when purchasing tickets with booking class Y
24 hours
Guaranteed Economy Class seats on domestic flights between Hanoi, Da Nang and Ho Chi Minh City when purchasing tickets with booking class Y,B
Priority on waiting-list
√
Free advance seat selection for Business, Premium/Flex/Standard Economy tickets between the time of purchase and 26 hours prior to the departure time; Get 50% off fee for Lite and Super Lite Economy tickets.
CHECK-IN
Access to SkyPriority counters for Member and a maximum of 05 companions traveling with member. The companions using Lotusmiles award tickets can check in with members. (Members having business class tickets will check in at business counters)
Priority for free upgrades to Business Class for Member with confirmed Economy or Premium Economy seats when those classes are full & Business Class is available (1,2)
Free upgrade to Premium Economy for Member's Economy ticket with eligible subclasses for qualifying mile credit upon seat availability (2)
Preferred seat among available seats on the flight at the time of check-in at the airport
Arrangement Priority in case of flight irregularities
Priority boarding with SkyPriority passengers (3)
Priority service at airport ticket office and transfer desks (3)
Priority lines at security and immigration at Noi Bai (Hanoi) and Danang airport
BAGGAGE PRIVILEGES
Priority baggage SkyPriority tags
Extra baggage allowance
2 pieces (23kg/piece)
Free 01 golf set according to Vietnam Airlines' baggage allowance policy (weight up to 23kg/50lb, no size limit)
LOUNGE ACCESS
Business Class Lounge access when traveling on Vietnam Airlines’ operated flights (even when traveling in Economy class)
√ (invite 1 guest(4))
EXTRA BONUS MILES
Tier bonus miles (5)
100%
Happy Birthday miles
2,000 miles
Notes:
(1) The ranking priorities are VIP, CIP, Million Miler, Platinum Members, Gold Members, and Titanium Members.
(2) Platinum and Gold Members will earn miles according to accrual rate of purchased class.
(3) Priority services depend on each airport's availability.
(4) Applied to one companion traveling on the same flight date with Platinum Member. The flight can be Vietnam Airlines or SkyTeam airlines.
(5) This benefit is also applied on SkyTeam Airlines, Pacific Airlines (BL) and All Nippon Airways (NH).
WITH SKYTEAM AIRLINES
(Including flights with carrier code VN)
Benefits (1)
Elite Plus
Guaranteed full fare Economy Class booking on long haul international flights (> 6 flying hours) that are sold out in Economy Class at least 24 hours before departure
Priority baggage handling on all international flights
Extra Baggage Allowance (2) on flights marketed and operated by SkyTeam Members
20kg/1 piece
Business Class or reserved Lounge Access on all international flights (3)
√ (invite 1 guest )
Priority service at airport ticket desks
Priority service at transfer desks
Priority line at security where available
Priority line at immigration where available
Preferred seat among available seats on the international flight at the time of check-in at the airport
Priority waiting list
Priority check-in when traveling on international flights (Check in at SkyPriority counters)
Priority on standby list at the airport
Priority boarding when traveling on international flights
WITH NON-SKYTEAM AIRLINES
Applied on codeshare flights with carrier code VN
Lounge access
Check-in at Business/PRIORITY counters
Priority baggage tag
+ 2 pieces
(23kg/1 piece)
+ 2 pieces (23kg/1 piece)
- Priority lines at security and immigration at several airports in Vietnam, depending on the availability of each airport.
- Free of charge one golf bag (3)
Cambodia Angkor Air – K6
√ (invite 1 guest)
√ (& accompanying passengers)
Vietnam Air Services Company (VASCO)
Philippines Airlines - PR
-