Select region and language
From January 1, 2018, Vietnam Airlines extends online check-in time, both on-line and at airport’s automated kiosks. Passengers can do web/mobile check-in up to 24 hours in advance and at least 60 minutes prior to their departure time.
Passengers can do kiosk check-in up to 24 hours and at least 60 minutes before international flights. As for domestic flights, the numbers are 24 hours and 45 minutes respectively.
Legal
Note: 
Link opens in new window. Site may not meet accessibility guidelines.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
You are about to leave Vietnamairlines.com
You will be redirected to a website that is not owned by Vietnamairlines and is not within our control. The site may not follow the same accesibility polices as Vietnam Airlines.
Would you like to continue?
Would you like to continue?
Notice
According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, please change website country/region.