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Dear Customers, Partners & Agents,
We would like to inform you that with effect from 2nd November 2020, our City Office in Singapore is relocated and integrated into our Airport Office at the following address, with our telephone numbers remain unchanged:
Vietnam Airlines Singapore Office
Changi Airport Terminal 4
10 Airport Boulevard, #02-102, Singapore 819665
Telephone: (+65) 6835 3136
E-mail: Sales.SG@vietnamairlines.com / CustomerCare.SG@vietnamairlines.com
Changi Airport Terminal 4
10 Airport Boulevard, #02-102, Singapore 819665
Telephone: (+65) 6835 3136
E-mail: Sales.SG@vietnamairlines.com / CustomerCare.SG@vietnamairlines.com
For all reservation & ticketing matters, our new Ticketing counters is relocated at:
Reservations & Ticketing Service Desk
Changi Airport Terminal 3
Departure Hall, Row 9 (Service Desk)
65 Airport Boulevard, Singapore 819663
Telephone: (+65) 6339 3552 / (+65) 9635 5807
E-mail: Reservation.SG@vietnamairlines.com / Lotusmiles.SG@vietnamairlines.com
IMPORTANT: Kindly be advised that our office & service desks will not be open until further notice.
As a preventative measure against the COVID-19 pandemic, our services will temporarily only be provided via e-mail, telephone, and our official website.
We look forward to your continued support and will continually strive to provide our highest service standards to all our customers and passengers.
Legal
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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