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Starting from 29 October, 2024, in an effort to enhance service quality and improve customer experience, Vietnam Airlines will relocate all check-in operations at Charles de Gaulle airport, Paris from Terminal 2F to Terminal 2E.
To ensure a smooth check-in process, Vietnam Airlines kindly advises passengers to:
We appreciate your continued patronage and apologize for any inconvenience caused during the initial period of this change .
Passengers are advised to check for the latest information by visiting our website www.vietnamairlines.com, Vietnam Airlines’ official Facebook page at www.facebook.com/VietnamAirlinesGlobal, or contact local agents and Customer Service at 1900 1100 (call within Vietnam) or +84 24 38320320 (call from abroad).
To ensure a smooth check-in process, Vietnam Airlines kindly advises passengers to:
1. Check in online via our website at www.vietnamairlines.com or mobile app or use check-in kiosks at the airport.
2. Proactively plan your time carefully and make your way promptly to the departure gate.
We appreciate your continued patronage and apologize for any inconvenience caused during the initial period of this change .
Passengers are advised to check for the latest information by visiting our website www.vietnamairlines.com, Vietnam Airlines’ official Facebook page at www.facebook.com/VietnamAirlinesGlobal, or contact local agents and Customer Service at 1900 1100 (call within Vietnam) or +84 24 38320320 (call from abroad).
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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