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1. Ticket cancellation/Refund
- India - Vietnam Itineraries
For tickets issued prior to April 29, 2026
- Prior to the departure date indicated on the ticket: refund fee 30 USD
- On/after the departure date indicated on the ticket: refund fee 50 USD
For tickets issued from April 29, 2026
- Prior to the departure date indicated on the ticket: refund fee 3000 INR
- On/after the departure date indicated on the ticket: refund fee 5000 INR
- Southeast Asia - Vietnam Itineraries (except India)
- Before ticketed flight date, refund fee USD 30
- On/after ticketed flight date, refund fee USD 50
2. Ticket changes
- India - Vietnam Itineraries
For tickets issued prior to April 29, 2026
- Prior to the departure date indicated on the ticket: free of charge
- On/after the departure date indicated on the ticket: fee 30 USD/per change
For tickets issued from April 29, 2026
- Prior to the departure date indicated on the ticket: free of charge
- On/after the departure date indicated on the ticket: fee 3000 INR/per change
- Southeast Asia - Vietnam Itineraries (except India)
- Before ticketed flight date, permitted without fee
- On/after ticketed flight date: USD 30 per change
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (tickets issued from May 5, 2025).
For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.
For details on carry-on baggage for tickets issued before May 5, 2025, please refer to the carry-on baggage.
- Checked baggage: 1 piece (23kg)
5. Go show
- Y class: Permitted without fee
- M/B class: Fee applies
6. Seat selection
Permitted without fee, except for emergency exit seats and first-row priority seats
7. Priority check-in counter
Not included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
110% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- India - Vietnam Itineraries
For tickets issued prior to April 29, 2026:
- Prior to the departure date indicated on the ticket: refund fee 50 USD
- On/after the departure date indicated on the ticket: refund fee 80 USD
For tickets issued from April 29, 2026:
- Prior to the departure date indicated on the ticket: refund fee 5000 INR
- On/after the departure date indicated on the ticket: refund fee 8000 INR
- Southeast Asia - Vietnam Itineraries (except India)
- Before ticketed flight date, refund fee USD 50
- On/after ticketed flight date, refund fee USD 80
2. Ticket changes
- India - Vietnam Itineraries
For tickets issued prior to April 29, 2026:
- Prior to the departure date indicated on the ticket: fee 30 USD/per change
- On/after the departure date indicated on the ticket: fee 50 USD/per change
For tickets issued from April 29, 2026:
- Prior to the departure date indicated on the ticket: fee 3000 INR for 1 change.
- On/after the departure date indicated on the ticket: fee 5000 INR for 1 change
- Southeast Asia - Vietnam Itineraries (except India)
- Before ticketed flight date: USD 30 per change
- On/after ticketed flight date: USD 50 per change
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (tickets issued from May 5, 2025).
For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.
For details on carry-on baggage for tickets issued before May 5, 2025, please refer to the carry-on baggage.
- Checked baggage: 1 piece (23kg)
5. Go show
Fee applies
6. Seat selection
Fee applies
7. Priority check-in counter
Not included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
65% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- India - Vietnam Itineraries
For tickets issued prior to April 29, 2026:
- Prior to the departure date indicated on the ticket: refund fee 80 USD
- On/after the departure date indicated on the ticket: refund fee 100 USD
For tickets issued from April 29, 2026:
- Prior to the departure date indicated on the ticket: refund fee 8000 INR
- On/after the departure date indicated on the ticket: refund fee 10000 INR
- Southeast Asia - Vietnam Itineraries (except India)
- Before ticketed flight date, refund fee USD 80
- On/after ticketed flight date, refund fee USD 100
2. Ticket changes
- India - Vietnam Itineraries
For tickets issued prior to April 29, 2026:
- Prior to the departure date indicated on the ticket: fee 50 USD/per change
- On/after the departure date indicated on the ticket: fee 80 USD/per change
For tickets issued from April 29, 2026:
- Prior to the departure date indicated on the ticket: fee 5000 INR for 1 change.
- On/after the departure date indicated on the ticket: fee 8000 INR for 1 change
- Southeast Asia - Vietnam Itineraries (except India)
- Before ticketed flight date:USD 50 per change
- On/after ticketed flight date: USD 80 per change
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (tickets issued from May 5, 2025).
For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.
For details on carry-on baggage for tickets issued before May 5, 2025, please refer to the carry-on baggage.
- Checked baggage: 1 piece (23kg)
5. Go show
Fee applies
6. Seat selection
Fee applies
7. Priority check-in counter
Not included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
25% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- India - Vietnam Itineraries
For tickets issued prior to April 29, 2026: Refund fee 10000 INR
For tickets issued from April 29, 2026: Refund fee 10000 INR
- Southeast Asia - Vietnam Itineraries (except India)
Refund fee: USD 100
2. Ticket changes
- India - Vietnam Itineraries
For tickets issued prior to April 29, 2026
- Prior to the departure date indicated on the ticket: fee 80 USD/per change
- On/after the departure date indicated on the ticket: fee 100 USD/per change
For tickets issued from April 29, 2026
- Prior to the departure date indicated on the ticket: fee 8000 INR for 1 change
- On/after the departure date indicated on the ticket: fee 8000 INR for 1 change
- Southeast Asia - Vietnam Itineraries (except India)
- Before ticketed flight date:USD 80 per change
- On/after ticketed flight date: USD 100 per change
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (tickets issued from May 5, 2025).
For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.
For details on carry-on baggage for tickets issued before May 5, 2025, please refer to the carry-on baggage.
- Checked baggage: 1 piece (23kg)
5. Go show
Not applicable
6. Seat selection
Fee applies
7. Priority check-in counter
Not included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
10% of bonus miles
Applied to tickets issued from 01/11/2023
| USD | SGD | THB | MYR | INR | AED | IDR |
| 30 | 40 | 1.080 | 140 | 2.500 | 120 | 462.000 |
| 50 | 70 | 1.800 | 235 | 4.165 | 195 | 769.000 |
| 80 | 110 | 2.875 | 375 | 6.660 | 300 | 1.230.000 |
| 100 | 140 | 3.600 | 470 | 8.330 | 370 | 1.538.000 |
Fee can be applied in either USD or SGD/THB/MYR/INR/AED/IDR
1. Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3. Changes
4. Cancelation/Refund
5. Advance Seat Selection: Please click here for more details about Advance Seat Selection.
6. Upgrade: Please click here for more details about Upgrade
7.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
Legal
Note: 
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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