Our Story

History

History

Founded in 27th May, 1995, Vietnam Airlines is the flag carrier of Vietnam and the major carrier in the South East Asia, operating 94 routes to 22 domestic and 29 international destinations with an average of 400 flights per day, connecting the world’s major cities to mesmerizing travel destinations in Vietnam, Laos, Cambodia and Myanmar.

Vietnam Airlines became a member of SkyTeam - a global airline alliance whose 19 members provide access to an extensive global network of 14.500 daily flights to 1150+ destinations in 175+ countries – in 2010, reaffirming the carrier’s position on the global aviation map. In 2015, Vietnam Airlines became the first airline in the world to successfully operate both next-generation aircraft Boeing 787-9 Dreamliner and Airbus A350-900 XWB at the same time.

Vietnam Airlines has established itself as one of the region’s leading airlines thanks to its modern fleet and commitment to innovation and development, earning recognition from international and national communities through a series of prestigious awards. Skytrax - the world’s leading airline and airport rating organization - has ranked Vietnam Airlines as a 4-Star Airline for three consecutive years. Vietnam Airlines was also named “Asia Pacific Airline of the Year” by CAPA in 2017 and several awards from World Travel Awards including “World’s Leading Airline – Premium Economy Class” and “World’s Leading Cultural Airline” (2017, 2018); Asia’s Leading Airline – Economy Class and Asia’s Leading Cultural Airline (2016). This achievement is the result of the carrier’s tireless dedication to providing the highest quality across a range of products and services.

Vietnam Airlines has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia.

Milestones:

  • 2006: Member of the International Air Transport Association
  • June 10, 2010: Member of SkyTeam Alliance – SkyTeam’s first member in South East Asia region
  • 2015: The first airline in the world to simultaneously operate both Boeing 787 and Airbus A350. Introducing new corporate identity – warm hospitality and traditional features
  • July 12, 2016: Vietnam Airlines first received a 4-Star certificate from Skytrax.

Achievements:

  • 2016: Ranked as one of the World's Most Improved Airlines by Skytrax
  • 2016: Asia's Leading Cultural Airline and Asia's Leading Airline - Economy Class by World Travel Awards 2016
  • Best Business-Class Seat Design on Boeing 787-9 Dreamliner and Airbus A350-900 by Global Traveler Magazine China 2016
  •  “The Best Airline of the year” in the Mekong region in the framework of International Travel Expo Ho Chi Minh City 2016
  • Top 4 largest carriers South East Asia in terms of passengers transported.
  • 20 years of safety record - no fatal accidents since 1997
  • September, 2017: Skytrax ranked Vietnam Airlines as a 4-star airline for the second year in a row
  • 2017: CAPA Asia Pacific Airline of the Year
  • 2017: World's Leading Cultural Airline and World's Leading Airline - Premium Economy Class by World Travel Awards 2017
  • 2017: Skytrax ranked Vietnam Airlines as a 4-star airline for the second year in a row
  • 2018: one of winners of the 2018 TripAdvisor Travelers’ Choice awards for Airlines for Asia
  • 2018: Skytrax ranked Vietnam Airlines as a 4-star airline for the third year in a row
  • 2018: APEX (Airline Passenger Experience Association) awarded Vietnam Airlines with Four-Star Official Airline Ratings
  • 2018: Vietnam Airlines and Jetstar Pacific are awarded the highest seven-star safety rating from the world’s only safety and product rating agency AirlineRatings.com
  • 2018: World's Leading Cultural Airline and World's Leading Airline - Premium Economy Class by World Travel Awards 2018

Corporate identity

Golden Lotus Brand

Since its introduction in 2002, Vietnam Airlines’s Golden Lotus brand has achieved remarkable success, and the distinctive symbol has gained recognition and respect around the world.

In 2015, to enhance Vietnam Airlines' competitive position in the highly-dynamic market, Vietnam Airlines updated and relaunched the Golden Lotus brand with significant improvements to its infrastructure, operations and fleet. Vietnamese cultural heritage continues to be an important theme for defining, differentiating and enriching the new Vietnam Airlines’s brand identity and image, and the lotus flower logo serves as a symbol of this commitment to heritage.

Golden Lotus Style Guide