Rimborso del biglietto

Il cambio volontario del biglietto si verifica quando un passeggero desidera modificare l'itinerario, il volo o la classe di servizio in base alle condizioni della tariffa. I passeggeri possono utilizzare la funzione di cambio volontario del biglietto in qualsiasi momento e da qualsiasi luogo.

Passengers cannot take the flight as scheduled and want a ticket refund? Find the detailed instructions for ticket refund actions on the Vietnam Airlines website.

The cancellation function enables passengers to cancel one or more flights on their itinerary without receiving a refund, allowing them to book another flight that fits their schedule.

The involuntary rebooking feature enables passengers to choose and exchange for a new flight when Vietnam Airlines changes its flight schedule.