Baggage Allowance and Baggage Fees

Baggage Allowance

Baggage Allowance

To find more information about Vietnam Airlines' baggage allowance, passengers should read the following policy.

For tickets issued/reissued/exchanged on/before December 31th, 2019

For tickets issued/reissued/exchanged on/after January 1st, 2020

Note: 

Free baggage allowance for infants (under 2 years old):

  • To/From the Americas: One piece, with a maximum weight of 23kg and sum of dimensions (width + height + depth) not exceeding 115cm (45 in), and one fully collapsible stroller.
  • Other itineraries: One piece, with a maximum weight of 10kg, and one fully collapsible stroller.

In some cases, the baggage allowances printed on your ticket may differ from the allowance mentioned above. Baggage allowances printed on your ticket will be applied.

If your itinerary includes flights operated by carriers other than Vietnam Airlines, different baggage rules may apply. Please find the full details of your baggage allowances for each flight in your itinerary on your ticket or on the operating carrier’s website before traveling.

For itineraries to/from the Americas, the baggage allowance policy of the first marketing carrier will be applied for the whole route. (The first marketing carrier is the first carrier whose code appears on your ticket).

If the journey includes multiple sectors and carriers, baggage allowances may differ between carriers.

Unless otherwise specified, the maximum weight per piece of baggage is 32kg, and total dimensions may not exceed 203cm. If passengers need to bring overweight and/or oversized baggage, please kindly contact Vietnam Airlines official agents or Vietnam Airlines offices for further information.

Baggage Allowance

Applies to ticket issued/reissued/exchanged on/after January 1st, 2020

routes Economy (**) premium economy business
Vietnam domestic routes

1 piece (23kg/50lb)

1 piece (32kg/70lb)

1 piece (32kg/70lb)
Within Southeast Asia (*) (except Vietnam domestic routes)

1 piece (23kg/50lb)

1 piece (23kg/50lb)

1 piece (32kg/70lb)

Between Vietnam and Japan/Russia;
From Japan to Asia/Australia;
To/From the Americas

2 pieces (23kg/50lb)

2 pieces (23kg/50lb)

2 pieces (32kg/70lb)
Between Vietnam and Hong Kong, China, Taiwan, Korea;
To/From Australia /Europe (except Russia);
Other itineraries
  1 piece (23kg/50lb)
  2 pieces (23kg/50lb)
  2 pieces (32kg/70lb)

- Infant without a seat:

  • To/From the Americas: One piece, with a maximum weight of 23kg/50lbs and total dimensions not exceeding 115cm (45in) and one fully collapsible stroller.
  • Other itineraries: One piece, with a maximum weight of 10kg/22lbs and total dimensions not exceeding 115cm (45in) and one fully collapsible stroller (not applicable for economy super lite ticket).

(*) Southeast Asia countries: Brunei/Thailand/Malaysia/Singapore/Indonesia/the Philippines/Laos/Cambodia/Myanmar/Vietnam;

(**) There is no free checked baggage for economy super lite ticket on some routes.


Baggage Allowance

Applies to ticket issued/reissued/exchanged on/before December 31st, 2019


ROUTES
 Economy
(**)		 Premium Economy Business
Vietnam domestic routes

1 piece (23kg/50lbs)

1 piece (32kg/70lbs)

1 piece (32kg/70lbs)
Within Southeast Asia (*) (except Vietnam domestic routes)

1 piece (23kg/50lbs)

1 piece (23kg/50lbs)

1 piece (32kg/70lbs)

Between Vietnam and Japan/Russia; From Japan to Asia/Australia; To/From the Americas 

2 pieces (23kg/50lbs)

2 pieces (23kg/50lbs)

2 pieces (32kg/70lbs)
Between Vietnam and Hong Kong, China, Taiwan, Korea;
To/From Australia /Europe (except Russia);
Other itineraries
 1 piece (23kg/50lbs)
  2 pieces (23kg/50lbs)
  2 pieces (32kg/70lbs)

Note:

- Infant without a seat:

  • To/From the Americas: One piece, with a maximum weight of 23kg/50lbs and total dimensions not exceeding 115cm (45in) and one fully collapsible stroller.
  • Other itineraries: One piece, with a maximum weight of 10kg/22lbs and total dimensions not exceeding 115cm (45in) and one fully collapsible stroller (not applicable for economy super lite ticket).

(*) Southeast Asia countries: Brunei/Thailand/Malaysia/Singapore/Indonesia/the Philippines/Laos/Cambodia/Myanmar/Vietnam;

(**) Economy super lite ticket on some routes has no free checked baggage.

Other itineraries

Itinerary FREE Baggage Allowance
Economy Class Premium Economy Class Business Class
Between And
Vietnam Russia(*) 46  N/A  64 
Asia Middle East 30 N/A 40
Asia Africa 30 N/A 40
Asia Europe  30 40 40
Asia (except Japan) Australia, New Zealand   30 40 40
Middle East Europe 30 N/A 40
Middle East Africa 30 N/A 40
Middle East Australia, New Zealand 30 40 40
Africa Europe 30 N/A 40
Africa Australia, New Zealand 30 40 40
Europe Australia, New Zealand 30 40 40
Originating from Destination
Japan Australia, New Zealand 40 50 60
Australia, New Zealand   Japan 30 40 40


(*) Apply for ticketing and travel commencing on/after 01May2019

Example:

Journey A: BKK VN x/HAN VN LON.

Journey B: LON VN x/HAN VN BKK.

Both journeys are between Asia and Europe; therefore, the free baggage allowance applied for an adult traveling on any of these two journeys is 30kg when flying in Economy Class or 40kg when flying in Premium Economy/ Business Class.

                                                                                                                                                                                                                        

Baggage allowance for Lotusmiles and Skyteam members

In addition to your ticketed baggage allowance, Lotusmiles and Skyteam members are offered enormous benefits on VN's flights operated by Vietnam Airlines as below:

Baggage Benefits  Silver Titanium Gold Platinum Elite Elite plus
Priority baggage SkyPriority tags - Yes Yes Yes - Yes
Extra baggage allowance when weight system applied - +10 kgs + 15 kgs + 25 kgs +10kg +20 kg
when piece system applied - + 01 piece of 23 kg + 01 piece of 23 kg + 02 pieces (23kg for each) + 01 piece of 23 kg + 01 pieces (23kg for each)

Excess Baggage

Excess Baggage Fees Paid at Airport

If your baggage exceeds Vietnam Airlines' baggage allowance upon arrival at the airport, passengers are able to purchase excess baggage at the check-in counter.

a. Standard piece

The maximum weight and total dimensions of standard piece are respectively 23kg/50lb and 158cm/62in.

Passengers can refer to the excess baggage fees for standard piece as below:

  • Vietnam domestic routes
    1. Passenger can refer to excess baggage fees here.
  • International routes:
    1. Please click here for tickets issued/reissued/exchanged on/before December 31st, 2019.
    2. Please click here for tickets issued/reissued/exchanged from January 1st, 2020 to March 31st, 2020.
    3. Please click here for tickets issued/reissued/exchanged on/after April 1st, 2020.

b. Overweight piece

Please read the fees here.

c. Over-sized piece

Please read the fees here.

Excess baggage fee

Applied for tickets issued/reissued/exchanged from January 1st, 2020 to March 31st, 2020

(Unit: USD)

From

 To
  Zone A Zone B Zone C Zone D Zone E Zone F
Zone A 60 60 120 230 230 70
Zone B 60 60 120 230 230 60
Zone C 120 120 120 230 230 120
Zone D 230 230 230 230 230 150
Zone E 230 230 230 230 230 230
Zone F 70 60 120 80 230 N/A

Note:

  • Zones includes the following countries:
    1. Zone A: Thailand, Indonesia, Malaysia, Singapore.
    2. Zone B: Laos, Cambodia, Myanmar, Hong Kong, Taiwan and Macau.
    3. Zone C: China, Korea, Japan and other countries in TC3 (except for Zone A, B and Australia).
    4. Zone D: Australia, France, Germany, England, TC1 and other countries in TC2.
    5. Zone E: Russia.
    6. Zone F: Vietnam.
    7. TC1, TC2, TC3 are respectively Americas, Europe and Africa, Asia and Australia.

Excess baggage fees

Applied for tickets issued/reissued/exchanged on/after April 01st, 2020 

(Unit: USD)
 

from

 to
  Zone A Zone B Zone C Zone D Zone E Zone F
Zone A 60 60 120 230 230 70
Zone B 60 60 120 230 230 60
Zone C 120 120 120 230 230 120
Zone D 230 230 230 230 230 150
Zone E 230 230 230 230 230 230
Zone F 70 60 120 150 230 N/A

Note:

  • Zone A: Thailand, Indonesia, Malaysia, Singapore.
  • Zone B: Laos, Cambodia, Myanmar, Hong Kong, Taiwan and Macau.
  • Zone C: China, Korea, Japan and other countries in TC3 (except for Zone A, B, F and Australia).
  • Zone D: Australia, France, Germany, England, TC1 and other countries in TC2 (except for Russia).
  • Zone E: Russia.
  • Zone F: Vietnam.
  • TC1, TC2, TC3 are respectively Americas, Europe and Africa, Asia and Australia.

Special Service Charges

Special Service Charges

Vietnam Airlines provides special services to satisfy our passenger’s needs at the lowest possible price:

Special Services

Charges

Remarks

Oxygen for medical use on board (OXYG)

For passengers using oxygen service on board

  • Fare: passengers pay the fare as a normal passenger.
  • Free baggage allowance: passengers get 2 times the free baggage allowance weight limit of their respective journey.

Charges for using oxygen service on board include:

  • Fee for using portable oxygen units on board (*)

    • + For Vietnam domestic sectors: VND 2,000,000 per one unit (net fare).

    + For international sectors: USD 200 per one unit.

  • Fee for the seat occupied by the portable oxygen unit: Equal to the highest applicable adult fare plus surcharges for each seat.

The escorts of passengers using OXYG pay the fare with free baggage allowance like normal passengers.

Accompanied cabin crew service provided on the request

Stretcher service on board (STCR)

For passengers using stretcher service on board:

  • Fare: passengers pay the fare as a normal passenger.
  • Free baggage allowance: passengers get 6 times the free baggage allowance weight limit of their respective journey.

Charge of stretcher service: Equal to 6 times of the highest applicable adult fares plus surcharges.

The escorts of passengers using STCR pay fare with free baggage allowance like  normal passengers.

Accompanied cabin crew service provided on the request

Oxygen and stretcher service on board (STCR/OXYG)

For passengers using the oxygen and stretcher service on board:

  • Fare: passengers pay the fare as a normal passenger.
  • Free baggage allowance: passengers get 6 times the free baggage allowance weight limit of their respective journey.

Charge of oxygen and stretcher service:

  • The fee for using portable oxygen unit on board (*):

    • + For Vietnam domestic sectors: VND 2,000,000 per one unit (net fare).

    + For international sectors: USD200 per one unit.

  • The rate for seat occupied by portable oxygen unit: Equal to the highest applicable adult fare plus surcharges for each seat.
  • The fee for seat occupied by stretcher: Equal to 6 times of the highest applicable adult fares plus surcharges

The escort of passengers using OXYG and STCR pay the fare with free baggage allowance like normal passengers.

Accompanied cabin crew service provided on the request

Unaccompanied Minor (UM)

UM pay the fare for children/adult as normal passengers. 

Charges: VND500,000 (net fare) for Vietnam domestic sectors or USD50 for international sectors. 

Accompanying cabin crew charge (if any): Applicable adult fare on the same class of service of UM and appropriate surcharges.

Extra seat service (EXST)

Fare: passengers pay the fare as a normal passenger.

Free baggage allowance: passengers get 2 times the free baggage allowance weight limit of their respective journey.

EXST charge: equals 100% of the applicable adult fare plus surcharges for each additional seat at the time of purchasing.

Accompanied cabin crew service provided on the request

Wheelchair for cabin (WCHC)

Wheelchair for step (WCHS)

Wheelchair for ramp (WCHR)

Free of charge. 

The wheelchair of the passenger shall be accepted for carriage free of charge. 

The passengers pay the fare like normal passengers.

Accompanied cabin crew service provided on the request

Deaf passenger service (DEAF)

Blind passenger service (BLND)

Free of charge

The passengers pay the fare like normal passengers.

Accompanied cabin crew service provided on the request

Adult traveling with two or more infants

Adult and Infant(s) pay the fare as normal passengers 

The accompanying cabin crew charge includes applicable adult fare and surcharges on the same class of service of passenger

Accompanied cabin crew service provided upon the request

Note:

  • The Special service charge applies to Vietnam Airlines operated flights only. If the required Special service includes more than one segment on Vietnam Airlines operated flights, the Special service charge shall be the sum of all charges of each segment.
  • On segments operated by other carriers, Vietnam Airlines follows their Special services policy.
  • For itineraries to/from the US, oxygen for medical use on board is free of charge.
  • Refund fee is applied if passenger cancels Special Service after reservation and payment
    • Within 24 hours or after flight departure: 50% of Special service charge including surcharges.
    • Before 24 hours to flight departure: 10% of Special service charge including surcharges.
  • Change fee:
    • Stretch service: If passenger changes after reservation and payment.
      +  Within 24 hours or after flight departure: 50% of Special service charge including surcharges. 
      +  Before 24 hours to flight departure: 10% of Special service charge including surcharge. 
    • Other Special services: Change fee is not applied.

Fees for Special Services on Code-Share Flights

On Vietnam Airlines codeshare flights operated by other airlines the optional services and fees may be provided by Operating carriers with different fees from Vietnam. Please visit the Operating Carriers’website for details.

Air France Finnair Alitalia Jetstar
China Airlines Cathay Pacific Delta Air Lines Etihad Airways
Garuda Indonesia Korean Air Kenya Airways Cambodia Angkor Air
Royal Dutch Airlines China Eastern All Nippon Airways EL AL Israel Airlines
 AirEuropa Jet Airways  SNCF Czech Airlines
Vasco                    Phillipines Airlines                                     Lao Airlines                                    Xiamen Air                  
Bangkok Air

Taxes, fee, charges & surcharges

Taxes, fees, charges and surcharges

When purchasing a ticket, the total price includes all taxes, fees and charges(*) which are defined below:

(*) In several cases, passengers are required to pay TFCs in the taxing countries upon check-in.