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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
1. Packing of Crab:
Polyethylene film inside the package is not required. For sea crab shipments, holes can be made in the package’s sides, except the bottom (holes in the bottom, if necessary, must be tightly filled prior to loading).
2. Packing of Eel:
Eel must be packed in bamboo crates. Crates must have strong handles and must be reinforced to ensure they don’t collapse during handling process. One absorbent sheet, net and two polyethylene films must be put inside the package. Angles of the net sheet must be hung up and its opening must be tightly tied to ensure eels can not escape. Sheet of wooden bars must be securely tied to the crate’s opening.
3. Packing of Shrimp/Lobster:
Apart from baby shrimp, polyethylene film inside the package is not required. For lobster shipments, they must be pre-cooled, left to drain, wrapped with paper and packed with gel ice in styrofoam boxes. Boxes can be holed in their walls.
4. Packing of live fish shipments:
Live fish are packed in oxygen-filled bag with water of 1/3 of its capacity, fastened on top and wrapped into another polyethylene bag also fastened on its top.